Digital Solutions Data BA for Private Banking Operations

Peoplebank Hong Kong Limited; Hong Kong; On-site; HKD 420,000 - 640,000; Full time

Job summary

Peoplebank Hong Kong Limited is seeking a Business Analyst to drive efficiency in Private Banking Middle Office by analyzing processes, gathering requirements, and delivering change initiatives. You will bridge operations, technology, and risk stakeholders to optimize client service with robust digital solutions.

You will capture requirements, map processes, and document functional specs, while coordinating across Front Office, Operations, Compliance, Risk, and Technology to align priorities and

Qualifications

• Strong analytical and problem-solving skills with a proven track record of structuring complex operational data.
• Excellent written and verbal communication skills in English, fluent in Cantonese or Mandarin.
• High proficiency in Microsoft Office (Excel, PowerPoint, Word), with knowledge or experience in VBA and data reporting tools considered a plus.
• Solid understanding of risk-and-controls frameworks and strong interest in Private Banking Middle Office operations.
• Effective stakeholder management capabilities across technical and non-technical business units.
• Fresh graduates are welcome; internships or project experience in financial services and business analysis is an advantage.

Responsibilities

• Capture and document detailed business requirements, user stories, process maps, and functional specifications under senior guidance.
• Conduct end-to-end process analysis across Middle Office workflows to identify risks, operational gaps, and automation opportunities.
• Analyze operational data and generate Management Information (MI) reports on turnaround times, volumes, and exception metrics.
• Coordinate cross-functional alignment across Front Office, Operations, Compliance, Risk, and Technology teams to clarify priorities.
• Facilitate User Acceptance Testing (UAT) through test scenario design, evidence collection, defect logging, and sign-off tracking.
• Maintain complete documentation, RAID logs, and Standard Operating Procedures (SOPs) to ensure full audit readiness.

Skills

Analytical skills

Communication skills

Stakeholder management

Problem-solving

Attention to detail

English proficiency

Cantonese or Mandarin

MS Office (Excel/PowerPoint/Word)

VBA

Tools

Microsoft Office

VBA

Data reporting tools

Job description

Peoplebank Hong Kong Limited is seeking a Business Analyst to drive efficiency in Private Banking Middle Office by analyzing processes, gathering requirements, and delivering change initiatives. You will bridge operations, technology, and risk stakeholders to optimize client service with robust digital solutions.

You will capture requirements, map processes, and document functional specs, while coordinating across Front Office, Operations, Compliance, Risk, and Technology to align priorities and