Digital Business Analyst

Chinasoft International Technology Service (Hong Kong) Limited; Hong Kong; Sur place; HKD 420 000 - 620 000; Plein temps

Résumé du poste

Chinasoft International Limited (CSI. 00354.HK) is seeking a proactive Digital Business Analyst in Central, Hong Kong. You will bridge business objectives and technical execution by translating user needs into digital specifications, collaborating with product owners, stakeholders, and delivery teams.

You will manage backlog health, drive UAT, and leverage data analytics to optimize customer-facing digital touchpoints across Cantonese, Mandarin, and English environments.

Qualifications

• Bachelor's degree in Knowledge Management, Computer Science, or related discipline.
• Practical familiarity with digital/mobile platforms and WeChat Mini Program ecosystem.
• Solid understanding of Scrum principles with experience supporting Agile delivery.
• Hands-on experience using Jira, Confluence, Miro, and Figma to model workflows and articulate user stories.
• Strong analytical and communication skills with ability to work with diverse stakeholders.

Responsabilités

• Requirement Engineering: elicit, clarify, and prioritize business requirements; craft functional specs and user stories with acceptance criteria.
• Agile Backlog Delivery: assist Product Owners during backlog grooming and sprint planning; support engineering squads during delivery.
• Testing & Quality Assurance: design UAT plans and scenarios; coordinate sign-offs and verify delivery against acceptance criteria.
• Performance & Insight: track product metrics and digital analytics to identify bottlenecks and recommend improvements.

Connaissances

Multilingual communication

Agile / Scrum

Backlog management

Data-informed decision making

Formation

Bachelor's degree in Knowledge Management/CS or related

Outils

Jira

Confluence

Miro

Figma

Description du poste

Employment Type: Full-time, 12-month Renewable Contract

Overview

Chinasoft International is seeking a proactive Digital Business Analyst to join a premier hospitality and entertainment group based in Central, Hong Kong. In this role, you will bridge the gap between business objectives and technical execution by translating user needs and operational goals into actionable, well-defined digital specifications. Collaborating closely with product owners, stakeholders, and delivery teams, you will manage backlog health, drive user acceptance testing (UAT), and leverage data analytics to optimize customer-facing digital touchpoints.

Responsibilities

Requirement Engineering: Elicit, clarify, and prioritize business requirements for digital initiatives; craft clear functional specifications, process flow diagrams, and user stories with precise acceptance criteria.

Agile Backlog Delivery: Partner with Product Owners during backlog grooming and sprint planning, supporting engineering squads with scope clarifications throughout the delivery lifecycle.

Testing & Quality Assurance: Formulate UAT plans, coordinate test scenarios with business stakeholders, secure formal sign-offs, and verify that shipped capabilities match defined acceptance standards.

Performance & Insight: Track key product performance metrics and digital analytics to identify operational bottlenecks, mitigate project risks, and recommend continuous improvements.

Requirements

Education & Domain: Bachelor’s degree in Knowledge Management, Computer Science, or a related discipline; practical familiarity with digital/mobile platforms and the WeChat Mini Program ecosystem.

Agile Methodology: Solid understanding of Scrum principles and ceremonies, with demonstrable experience supporting Agile sprint delivery (PSM or Product Owner certifications are advantageous).

Tooling & Documentation: Hands-on experience utilizing Jira, Confluence, Miro, and Figma to model workflows and articulate user stories.

Analytical & Soft Skills: Strong critical-thinking ability, adept at managing changing priorities in fast-paced delivery environments with diverse stakeholders.

Languages: Fluent communication skills (written and spoken) across Cantonese, Mandarin, and English.

Chinasoft International Limited (CSI. 00354.HK), founded in 2000, is an industry leader in globalized software and information technology services, with branches in 28 cities across China including Beijing, Xi’an, Nanjing, Shenzhen, Shanghai, Hong Kong and 18 cities in countries like America, Mexico, Japan, India, Malaysia, Singapore, Romania and so on. The total number of employees exceeds 60 thousand.

With profound ADM (Application Development and Management) experience as well as abundant cases and experts of the best level in the field of enterprise digital transformation, CSI works with the strategic partners such as Huawei to construct the internet information technology service platform, take the lead in technological innovation and improve industrial efficiency, so as to enable the software companies to navigate in industrial development, serve the manufacturers in transformation and upgrades and provide IT services featuring \"abundant, fast, good and economical\" to state-owned enterprise. Adhering to the values of \"Be truthful. Persevere always. Strive forward. Benefit clients. Create sharing. Grow globally\", CSI is the one of the most trust-worthy expert and partner for you.

For almost 2 decades, CSI has served the Fortune 500 enterprises as well as the large and medium-sized clients, delivering extraordinary performance in industries such as E-governance, manufacturing, education, finance, telecommunication, energy and logistics, consolidating advantages in Cloud, big data and industrial internet. Since 2017 CSI has become one of the largest software and IT Service company in China with both its market value and annual income in excess of RMB 10 billion.