Deputy Executive Manager, Product Delivery

The Hong Kong Jockey Club; Sha Tin; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

The Hong Kong Jockey Club is seeking a Product Owner to lead WP operation initiatives, set the strategic vision for product solutions, and manage a prioritized backlog with MVPs. You will develop customer personas using big data insights to deliver customer-centric products and work with cross-functional teams to ensure timely delivery.

The role requires extensive product management experience, 10+ years in large-scale migrations, and strong agile capabilities.

Qualifications

• Bachelor degree in Computer Science, Business, or related disciplines.
• PMI Agile Certification preferred.
• Project Management Professional Certification preferred.
• Extensive experience in Product Management and Development.
• 10+ years' experience with large-scale system migration and system project management.

Responsibilities

• Own the product backlog and define MVPs for wagering product solutions.
• Set strategic vision and measurable goals for OIs' product solutions.
• Collaborate with Scrum Masters and IT teams to ensure timely release planning.
• Guide QA teams in testing strategy for wagering products.
• Lead product launches with stakeholders from Football Wagering, Public and External Affairs.

Skills

Product management

Stakeholder mgmt

Agile methodologies

Customer insights

Team leadership

Education

Bachelor's degree in Computer Science/Business

Job description

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world‑class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.

The Department

Join us as we shape the future of sports and entertainment at the Club through a strategic mission to transform our digital capabilities. Our flagship programme, operating under the internal acronym ‘AOP’, aims to Accelerate our Platform, Product, People, Performance and Potential, bringing this strategy to life through innovation and delivery excellence.

AOP's work spans product, technology, operations, delivery and change, creating next‑generation experiences and strengthening the capabilities that support the Club's future growth. We are a diverse team passionate about solving complex challenges, delivering meaningful impact, and creating value for customers, members, the Club and the wider community.

The Job

• Work as Product Owner (PO) for WP operation initiatives (OIs)
• Set strategic vision and business goals for the OIs' total product solutions, with measurable metrics for effective product tracking
• Create and manage a single, prioritised product backlog and define Minimum Viable Products (MVPs) of the total product solution
• By utilising big data and generating customer insights, develop a deep understanding of target customer personas and craft customer user stories to deliver exceptional customer‑centric products
• Leveraging quantitative and qualitative insight, designs and develops prototypes that can be iteratively improved together with our customers
• Resolve conflicts of business requirements among POs for large‑scale products and assume overall product ownership across the scrum teams
• Work closely with Scrum Masters and support IT teams to resolve resource contention, so that the Release Plan of the scrum teams can be deployed on time and efficiently
• Provide guidance and support to Quality Assurance teams in developing effective testing strategy and achievable plan for wagering products
• Collaborate with stakeholders such as Football Wagering, Public and External Affairs, in product launch planning to ensure smooth rollout and ongoing operational stability
• Assist EM to manage and prioritise the wagering product roadmap to achieve the product strategy and maximise the deliverables
• Be able to work autonomously with minimal supervision
• Gear up the team for the Product Owner role to lead scrum team(s) to deliver total product solutions by agile‑based product development methodology
• Provide support to other AEs and help to coach all other junior staff to deal with the challenges of product delivery
• Develop and coach all direct reports appropriately to perform needed duties and be able to step in for challenges and difficult tasks when required
• Assist EM to manage team resources and coordinate with other AEs to maximise support for product delivery
• Ensures compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business
• Undertakes other duties assigned by Line Manager

About You

• Bachelor degree in Computer Science, Business, or related disciplines
• Project Management Professional Certification preferred
• PMI Agile Certification preferred
• Extensive experience in Product Management and Development
• A minimum of 10 years' experience with a proven record of large‑scale system migration and system project management
• Significant experience as key user manager for technology‑related projects
• Experience in system migration planning and defining UAT testing approaches in the wagering, finance, airlines or logistics field
• Experience in agile and waterfall IT development cycles
• Experience in the operation of the wagering industry preferred

We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.

Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e‑mail us via [e-mail]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.