Data Center Technician

Google; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Google's Hardware Operations team in Hong Kong seeks an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software. You will work on racks, networks, routers, switches, and Linux-based systems in a cutting-edge data center environment.

The role emphasizes diagnostic skills, hands-on hardware knowledge, and willingness to work non-standard hours with occasional travel. Google values equal opportunity employment and diverse teams across the globe.

Qualifications

• Bachelor's degree or equivalent practical experience.
• LPIC or equivalent experience with Linux/Unix.
• Experience with Linux-based tools for hardware/network troubleshooting.
• Understanding of OS, PC hardware and networking concepts.

Responsibilities

• Contribute and lead deployment, maintenance, and support of data center infrastructure.
• Lead complex troubleshooting and resolve escalated issues.
• Test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot Linux OS-related issues on servers.
• Provide possible on-call support shifts.

Skills

Component repairs

OS/Hardware/Networking

Travel up to 50%

Lift 50lb

Non-standard hours

Education

Bachelor's degree or equivalent

LPIC/Linux certification

Tools

Linux-based tools

Networking tools

Job description

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

• Bachelor's degree or equivalent practical experience.
• LPIC or equivalent experience working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo) or Unix (Solaris, AIX, HP-UX, BSD), or another similar OS.
• Experience working with and troubleshooting hardware/network related issues using Linux based tools.
• Understanding of intermediate OS, PC hardware and networking concepts, tools and protocols.
• Ability to travel up to 50% and work occasional holiday shifts.
• Ability to communicate in English fluently to support client relationship management in this region.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Lead complex troubleshooting, and resolve critical or escalated technical issues.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot Linux OS-related issues on servers.
• Provide possible on-call support shifts.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .