Customer Services Officer*

Urban Property Management Limited; Hong Kong; On-site; HKD 180,000 - 210,000; Full time

Benefits offered by this job

14 days annual leave

Medical benefits

Job summary

Urban Property Management Limited is seeking a Customer Service Representative in Hong Kong. The role requires a post-secondary diploma, 1 year of experience, and fluent Cantonese with fair Putonghua and English. Reading and writing in Chinese and English is required.

Workdays usually include Mon to Sat from 9:00 AM to 6:00 PM with 14 days annual leave and medical benefits. Candidates should be prepared for a customer-focused, service-driven environment.

Qualifications

• Post-secondary diploma or certificate with 1 year of experience; fluency in Cantonese, fair Putonghua and English; able to read and write Chinese and English.

Skills

Fluent Cantonese

Fair Putonghua

Fair English

Read & write Chinese

Read & write English

Education

Post-secondary Diploma/Certificate

Job description

Post-secondary (Diploma/Certificate); 1 year of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English

Employment Terms:

With Annual Leave 14 days and Medical Benefits, Mon to Sat: 9:00AM-6:00PM, 5 - 6 working days per week, 9 working hours per day

The Urban brand is reflected in its promise of high quality services. Expressed as “A Passion of Service and A Quality Credential”, Urban Group embraces the tenets of Total Quality Management which underpins its operational and business strategies.

Urban’s passion is about its culture, its people and its customer care. Stakeholder engagement helps define how Urban implements this culture of passion. The Group seeks to understand and respond to its customers and the society’s need and interests. Urban Group focuses on delivering to exceed its customers’ expectations and to find new opportunities to enhance its services.

What can I earn as a Customer Service Representative