Customer Service Supervisor 顧客服務主任

Parknshop; Hong Kong; On-site; HKD 190,000 - 290,000; Full time

Benefits offered by this job

Medical & life insurance

Pension schemes

Leave entitlements

Staff discount

Training & advancement

Job summary

Parknshop in Hong Kong is seeking a Checkout Supervisor to lead a team and run the counter operations efficiently while delivering high-quality customer service. You will coach subordinates, ensure smooth daily operations, and contribute to a friendly shopping environment; a minimum of secondary education and 2 years in retail is required.

Successful candidates will take the Certificate in Fresh Food Management - Supermarket Chain (QF Level 3).

Qualifications

• Secondary education required.
• Minimum 2 years in retail or service industry (food/supermarket preferred).
• Proactive and pleasant personality with strong leadership.
• Able to work independently with a strong sense of responsibility.

Responsibilities

• Oversee daily checkout operations and lead the team.
• Provide quality customer service and coaching to staff.

Skills

Team leadership

Customer service

Coaching

Independent work

Education

Secondary Education

Job description

You can enjoy 您將會獲得:

• Comprehensive Medical and Life insurance coverage, including your spouse and children
• Exclusive company pension schemes
• Marriage, Maternity and Paternity Leave
• Exclusive shopping discount, Bazaar Sales for our people only
• Professional training and career advancement opportunities

• 全面醫療及人壽保險保障 (包含配偶及子女)
• 免供款公積金計劃
• 婚假、產假及侍產假
• 員工專享購物折扣優惠
• 良好培訓及晉升機會

Responsibilities 職責:

Responsible for leading a team to operate the checkout counter efficiently and effectively through providing quality customer services and providing coaching to subordinates

負責管理收銀部門之日常運作、提升顧客服務質素，並提供適切指導予部門同事

Requirements 職位要求:

• Secondary Education
• Minimum 2 years' work experience in retail or service industry (preferably gained in food or supermarket industry)
• Proactive and pleasant personality with excellent leadership skill
• Able to work independently with strong sense of responsibility

• 中學程度
• 具2年零售工作經驗 (曾從事食品或超級市場行業優先考慮)
• 積極主動，熱誠，具良好領導才能
• 能獨立處事及具責任感

Successful candidates will take “Certificate in Fresh Food Management - Supermarket Chain (QF Level 3)"