Cross-Border Payments Operations Specialist

OSL; Hong Kong; Vor Ort; HKD 420.000 - 640.000; Vollzeit

Zusammenfassung

OSL is seeking a versatile Payment Business Operations Specialist in Hong Kong to bridge front-line revenue growth with back-end infrastructure. You will resolve onboarding frictions, draft SOPs, and translate operational pain points into actionable product feedback.

The role requires collaboration with compliance, legal, banking partners, and product teams to ensure smooth, compliant deal execution. Ideal candidates bring 4–6 years in cross-border B2B payments or PSPs, strong AML/KYC knowledge,

Qualifikationen

• 4–6 years in cross-border B2B payments, merchant acquiring, PSPs or fintech platforms.

Aufgaben

• Resolve operational friction across the deal lifecycle and onboarding blockages.
• Draft SOPs and optimize workflows between sales and risk/control functions.
• Provide operational insights and translate pain points into product feedback.
• Collaborate with internal teams and external partners to support non-standard enterprise profiles.

Kenntnisse

Cross-border payments

AML/KYC knowledge

Bilingual English/Chinese

Problem solving

Process orientation

Autonomous mindset

Jobbeschreibung

OSL is seeking a versatile Payment Business Operations Specialist in Hong Kong to bridge front-line revenue growth with back-end infrastructure. You will resolve onboarding frictions, draft SOPs, and translate operational pain points into actionable product feedback.

The role requires collaboration with compliance, legal, banking partners, and product teams to ensure smooth, compliant deal execution. Ideal candidates bring 4–6 years in cross-border B2B payments or PSPs, strong AML/KYC knowledge,