CRM & Systems Architect Lead for Co-living

Newrecs Consultancy Limited; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Newrecs Consultancy Limited seeks a Technical Manager/Systems Architect/Systems Analyst to lead a CRM build from scratch and manage integrations with finance, leasing, and property management systems. The role combines hands-on programming with project delivery and vendor management.

You will define the product roadmap for the CRM and resident platform, oversee API integrations, data governance, dashboards, and change management across business units, driving AI-enabled improvements.

Qualifications

• Degree in Business, Information Systems, Computer Science, Digital Product, Engineering, or related discipline.
• 5+ years of experience in technical IT programming and project delivery/product management.
• Experience managing API-based integrations with external software vendors or development teams.
• Familiar with property-related domain (residential/hospitality/co-living).

Responsabilités

• Define and manage the product roadmap for CRM, resident platform, and internal workflow tools.
• Lead API integration planning and delivery with finance, leasing, and property management systems.
• Own product backlog prioritization, sprint planning, testing coordination, and release readiness with partners.
• Manage external vendors, app developers, UX/UI designers, and system integrators to ensure timely delivery.
• Oversee resident app features (onboarding, announcements, events, chat, service requests).
• Drive improvements in user experience, adoption, retention, and resident satisfaction via data-driven iteration.
• Establish reporting and dashboards for leasing, occupancy, and engagement metrics.
• Ensure data governance, access control, system reliability, and documentation across tools.
• Support change management and internal training across business units.
• Implement AI for the Co-living team.

Connaissances

Programming

Product management

API integrations

Power BI

SQL

Relational databases

Leadership

Formation

Bachelor's degree in a relevant field

Outils

CRM platforms

ERP systems

Description du poste

Newrecs Consultancy Limited seeks a Technical Manager/Systems Architect/Systems Analyst to lead a CRM build from scratch and manage integrations with finance, leasing, and property management systems. The role combines hands-on programming with project delivery and vendor management.

You will define the product roadmap for the CRM and resident platform, oversee API integrations, data governance, dashboards, and change management across business units, driving AI-enabled improvements.