CRM & POS Platform Support Engineer

Swing Consulting Ltd.; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

A consulting firm in Hong Kong is seeking an IT Application Support professional to maintain and support various systems, including CRM and retail systems. The ideal candidate will have a diploma in a related field and 2 years of relevant experience. Proficiency in PHP/.NET and a strong command of English, Cantonese, and Mandarin are preferred. This role involves communicating with business users and troubleshooting issues, offering an opportunity to explore new technologies.

Qualifications

• 2 years of working experience in IT application support.
• Knowledge in PHP/.NET/Apache/MS SQL will be an advantage.
• Ability to communicate clearly with various business users.

Responsibilities

• Maintain and support CRM, Loyalty management and POS retail systems.
• Support web applications and mobile apps.
• Collect user requirements and troubleshoot existing issues.

Skills

IT application support

PHP/.NET/Apache/MS SQL

Vendor management

Communication skills

Self-motivated

Proficiency in English, Cantonese, and Mandarin

Education

Diploma or above in Information Technology or related disciplines

Job description

A consulting firm in Hong Kong is seeking an IT Application Support professional to maintain and support various systems, including CRM and retail systems. The ideal candidate will have a diploma in a related field and 2 years of relevant experience. Proficiency in PHP/.NET and a strong command of English, Cantonese, and Mandarin are preferred. This role involves communicating with business users and troubleshooting issues, offering an opportunity to explore new technologies.