System & POS Support Specialist - CRM, ERP & IT Help

Swing Consulting Ltd.; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Job summary

A consulting firm in Hong Kong is seeking a System Support Officer to maintain and support various systems including CRM, Loyalty management, ERP, and POS. The ideal candidate should have a higher diploma in Information Technology and at least 2 years of system/application support experience. Strong problem-solving skills and proficiency in English and Chinese are required. This role involves vendor management and assisting colleagues with IT-related tasks.

Qualifications

• At least 2 years of working experience in system support/application support.
• Knowledge in programming language will be an advantage.
• Good command of written and spoken English and Chinese.

Responsibilities

• Maintain and support CRM system, Loyalty management system, ERP system and POS retail system.
• Collect user requirements and manage vendors.
• Perform health checks and maintain system stability.

Skills

Problem-solving skills

Team player

Proactive manner

Education

Higher Diploma or above in Information Technology

Job description

A consulting firm in Hong Kong is seeking a System Support Officer to maintain and support various systems including CRM, Loyalty management, ERP, and POS. The ideal candidate should have a higher diploma in Information Technology and at least 2 years of system/application support experience. Strong problem-solving skills and proficiency in English and Chinese are required. This role involves vendor management and assisting colleagues with IT-related tasks.