Credit Control Officer

PrimeCredit Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

PrimeCredit Limited seeks a Debt Collection Officer to contact customers, manage billing and overdue repayments, and negotiate repayment plans. The role requires strong English and Cantonese communication skills and familiarity with MS Word/Excel.

Fresh graduates may be considered for Assistant; more experienced candidates will be treated as Senior Officer. Competitive remuneration is offered with confidence and professional growth opportunities.

Qualifications

• Form 5 / DSE graduates or above.
• At least 3 years of debt collection experience in banks or financial company.
• Fluent in spoken and written English and Cantonese.

Responsibilities

• Contact customer and handle billing or overdue repayment with appropriate manner.
• Negotiate with borrower for repayment schedule.
• Handle enquiries related to collection matters.
• Perform daily duties in compliance with the internal code of conduct and external regulations.

Skills

Communication skills

English proficiency

Cantonese proficiency

Education

Form 5 / DSE or above

Tools

MS Word

MS Excel

Job description

• Contact customer and handle billing or overdue repayment with appropriate manner
• Negotiate with borrower for repayment schedule
• Handle enquiries related to collection matters
• Perform daily duties in compliance with the internal code of conduct and external regulations

Requirements

• Form 5 / DSE graduates or above
• At least 3 years of debt collection experience in banks or financial company
• Working experience in customer services / telemarketing is an advantage
• Candidate with more experience will be considered as Senior Officer
• Fresh graduate will be considered as Assistant
• Fluent in spoken and written English and Cantonese
• Proficient in MS applications including MS Word and Excel

This is a very rewarding and exciting opportunity. We offer an attractive remuneration to the successful candidates.

All applications will be treated in strict confidence and only be used for recruitment related purpose.