Course Enrollment & Partnerships Consultant

Immerse Languages Institute

Hong Kong

On-site

HKD 201,000 - 357,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Training in Immerse's programmes

On-site Saturdays

Job summary

Immerse Languages Institute in Hong Kong seeks a proactive Course Consultant to guide prospective students from enquiry through consultation, trial arrangements and enrolment. The role is target-driven with an incentive-based scheme and involves school and corporate partnership exposure.

You will respond to inquiries via phone, WhatsApp, email and walk-ins, tailor programme recommendations, coordinate trials and registrations, and maintain accurate records to support growth and client

Qualifications

Bachelor's degree; background in education, business, communications or related discipline preferred.
1+ year in sales, customer service or client-facing environment preferred.
Confident spoken and written English and Cantonese; Mandarin is an advantage.
Consultative, relationship-first approach with outbound follow-up beyond inbound enquiries.
Organised and dependable under time pressure.
Able to work on-site on Saturdays and per weekend roster.

Responsibilities

Respond to enquiries via telephone, WhatsApp, email, online channels and walk-ins.
Understand prospective students' learning needs and recommend suitable programmes and schedules.
Conduct proactive telephone and written follow-up, including outbound calls.
Coordinate trial lessons, placement checks, registrations and payments.
Work toward agreed follow-up, conversion and enrolment objectives.
Maintain accurate records and complete daily lead and conversion reports.
Support renewals, referrals, open days and approved promotional activities.
Progressively support school and company opportunities, including proposals, quotations and tenders.