Counter Service Officer / Teller (Fresh graduates are welcome)

China CITIC Bank International Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

China CITIC Bank International Limited in Hong Kong is seeking a Counter Service Officer / Teller. Fresh graduates are welcome and you will perform accurate and efficient counter service operations while providing quality customer service.

You will cross-sell banking products and refer clients to sales staff, and carry out other administrative duties as assigned by supervisors. Good command of English and Chinese is essential for daily operations.

Qualifications

• Minimum 1 year counter service experience in retail banking.
• Good knowledge of banking products and services.
• Fresh graduates welcome.

Responsibilities

• Perform accurate and efficient counter service operations.
• Provide quality services to customers.
• Cross-sell banking products and referrals to sales staff.
• Provide other administrative duties as assigned by supervisors.

Skills

Customer service

Sales orientation

Interpersonal skills

Communication skills

Education

High school diploma or above

Job description

Counter Service Officer / Teller (Fresh graduates are welcome)

Perform accurate and efficient counter service operation

Provide quality services to customers

Cross-sell banking products and make referrals to sales staff

Provide otheradministrative duties as assigned bysupervisors

Requirements

• Secondary education or above
• Minimum 1 year of counter service experience in retail banking
• Good knowledge in banking products and services
• Self-motivated with good sales and service orientation
• Good interpersonal and communication skills
• Good command of written and spoken English and Chinese (including Putonghua)
• Fresh graduates are welcome

Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable positions within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.

China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.