Contract Product Manager, Cash Management Solutions

Bank of China; Hong Kong; On-site; HKD 480,000 - 720,000; Part time

Job summary

Bank of China (Malaysia) Berhad is seeking a Contract Product Manager (Product Sales) in Transaction Banking to identify customer needs and propose cash management solutions, with emphasis on cross-border liquidity management.

The role requires collaboration with relationship managers, product teams, operations and IT to onboard clients and grow usage of bank services, while conducting regular service reviews to drive satisfaction.

Qualifications

• Experience on Cash Management products is preferable.
• Good customer handling and interpersonal skills.
• Innovative and a good team player.
• Fluent in English and Chinese; Mandarin fluency required.

Responsibilities

• Identify the business needs of customers in responsible segment(s), and proactively propose Cash Management solutions to customers, especially in cross-border liquidity management segments.
• Client portfolio management and revenue realization, including large SOEs and POEs of China, global MNCs and HK local corporates, focusing on regional cash management deals, leveraging cross border cash pooling policies, HKCTC tax incentives and FinTech.
• Work closely with various stakeholders such as relationship managers, product managers, operations, IT etc to ensure effective client service on-boarding as well as the growth on usage of bank services.
• Conduct regular service review to enhance customer’s satisfaction.

Skills

Customer handling

Interpersonal skills

Team player

Mandarin fluency

Innovative thinking

Education

Bachelor degree or above

Job description

Bank of China (Malaysia) Berhad is seeking a Contract Product Manager (Product Sales) in Transaction Banking to identify customer needs and propose cash management solutions, with emphasis on cross-border liquidity management.

The role requires collaboration with relationship managers, product teams, operations and IT to onboard clients and grow usage of bank services, while conducting regular service reviews to drive satisfaction.