Community Programs Lead – Social Services

Hong Kong Red Cross; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Benefits offered by this job

Annual leave

Marriage leave

Caring leave

Volunteer leave

Medical and dental benefits

MPF contribution

Discretionary incentive payment

Job summary

The Hong Kong Red Cross is seeking a dedicated professional to plan, coordinate, and implement community programmes at the Tai Po service centre under a Recovery Plan. The role emphasizes capacity building, resilience, and collaboration with Supervisors.

Responsibilities include developing materials, coordinating with cross-service teams, conducting needs assessments, and supervising volunteers while ensuring high-quality service delivery.

Qualifications

• Higher Diploma in Social Work or Bachelor's degree in relevant discipline; Registered Social Worker (RSW) preferred
• Minimum 2 years’ postgraduate and relevant working experience
• Familiar with community and centre-based service settings; sensitive to service users’ needs
• Good knowledge and experience in programme planning and evaluation
• Strong networking with government bodies, NGOs, schools, volunteers and stakeholders
• Strong communication and coordination skills, proactive with maturity
• Good command of written and oral English, Chinese/Cantonese/Putonghua
• Good knowledge of administrative work, finance processing, and the use of digital tools

Responsibilities

• Develop programme materials and deliver activities
• Coordinate programme operations with internal cross-service teams to ensure smooth implementation
• Conduct home visits and needs assessments for service users when required
• Implement action plans and monitor service progress to enforce high service quality
• Identify and explore new service opportunities
• Supervise and guide subordinates and volunteers in providing quality community activities as required

Skills

Programme planning

Coordination

Networking

Communication

English proficiency

Education

Bachelor's degree in relevant discipline

Higher Diploma in Social Work

Tools

Digital tools

Job description

The Hong Kong Red Cross is seeking a dedicated professional to plan, coordinate, and implement community programmes at the Tai Po service centre under a Recovery Plan. The role emphasizes capacity building, resilience, and collaboration with Supervisors.

Responsibilities include developing materials, coordinating with cross-service teams, conducting needs assessments, and supervising volunteers while ensuring high-quality service delivery.