Communications Associate

Resolve Foundation Limited; Hong Kong; Hybrid; HKD 201,000 - 312,000; Full time

Benefits offered by this job

Flexible remote/Hybrid arrangement

Health and dental insurance

Training and development opportunities

Wellbeing and team-building culture

Above-market annual leave

Work phone and laptop provided

Job summary

Resolve Foundation Limited in Hong Kong is seeking a Communications Associate to expand reach, promote inclusion, and support programs across campaigns, events, and community engagement. You will craft bilingual content, manage social media, and help with digital campaigns.

You will work with the Communications Director, develop stories, monitor media, analyze performance, and help with PR, newsletters, and website updates.

Qualifications

• Experience in communications, marketing, PR or related fields; internships/volunteer considered.
• Bachelor's degree in communications, marketing, social sciences, or related field.

Responsibilities

• Create, edit, and translate bilingual content for social media, newsletters, website, reports, and other publications.
• Work with program teams to develop engaging stories that promote inclusion.
• Manage day-to-day social media and website updates, support email marketing and digital campaigns including paid advertising and SEO.
• Develop communications materials and support publicity for programs, events, and fundraising campaigns.
• Assist with media outreach, press materials, media monitoring, and other PR activities.
• Track and analyze digital performance, prepare regular reports, and suggest improvements.
• Create visual content, maintain communications assets, and coordinate with vendors, agencies, and community partners as needed.

Skills

Strong writing skills

Bilingual content creation

Social media management

Photography

Videography

Canva

WordPress

Mailchimp

Google Analytics

Meta Ads

CRM systems (e.g., Odoo)

Adobe Creative Suite

Education

Bachelor's degree in communications, marketing, social sciences, or related field

Tools

WordPress

Mailchimp

Google Analytics

Meta Ads

CRM (Odoo)

Adobe Creative Suite

Job description

As a Communications Associate, you will play an important role in expanding Resolve's reach and promoting a culture of inclusion in Hong Kong. Through creative storytelling, digital communications, and engaging content, you will help amplify diverse voices and inspire positive social change. This is an exciting opportunity for an early-career communications professional to gain hands-on experience in a purpose-driven NGO that values work-life balance and professional development. Working closely with the Communications Director, you will support communications initiatives across Resolve's programs, campaigns, events, and community engagement activities.

Key responsibilities

Create, edit, and translate bilingual content for social media, newsletters, website, reports, and other publications. Work with program teams to develop engaging stories that promote inclusion.

Manage day-to-day social media and website updates, support email marketing and digital campaigns, including paid advertising and SEO.

Develop communications materials and support publicity for Resolve's programs, events, and fundraising campaigns.

Assist with media outreach, press materials, media monitoring, and other PR activities.

Track and analyze digital performance, prepare regular reports, and suggest improvements.

Create visual content, maintain communications assets, and coordinate with vendors, agencies, and community partners as needed.

About you

Experience in communications, marketing, public relations, or related fields is an advantage, including internships and volunteer work. Fresh graduates are welcome to apply.

Bachelor's degree in communications, marketing, social sciences, or a related field.

Good command of written and spoken English and Cantonese, with the ability to create content in English and Traditional Chinese.

Strong writing skills, creativity, and a good visual sense. Experience in photography, videography, Canva, and social media management would be an advantage.

Familiarity with website platforms (e.g., WordPress), email marketing (e.g., Mailchimp), and analytics tools (e.g., Google Analytics) is an advantage. Knowledge of Meta Ads, CRM systems (e.g., Odoo), or Adobe Creative Suite is a plus.

Proactive, organized, detail-oriented, and resourceful, with good problem-solving skills and the ability to work independently and collaboratively.

Must have permission to work in Hong Kong.

Familiarity with Hong Kong's media and cultural landscape, alongside an interest in social inclusion would be an advantage.

Immediate availability is highly preferred.

About us

Founded in 2017, Resolve Foundation is an award-winning Section 88 charity dedicated to empowering changemakers. Our vision is to create a Hong Kong where everyone belongs and upholds inclusion. Our mission is to amplify marginalized voices, empower diverse changemakers and build intersectional communities to elevate our collective social impact. Our values stand for Resolve: Rights, Equality, Solidarity, Organization, Leadership, Voice and Empowerment. Our organizational culture emphasizes: diversity, learning, responsibility, collaboration and gratitude.

Flexible working at a ratio of 40 (remote) / 60 (in office)

Health and dental insurance

Opportunities for training and development

Culture of wellbeing and team-building

Above-market levels of annual leave

Work phone and laptop provided

Access to perks and activities organized by the larger social impact coworking space

Unlock job insights

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Communications Associate?
• What is your highest level of education?