Co-op Intern, Digital Strategy & Transformation

FWD Group Management Holdings Limited; Hong Kong; On-site; HKD 67,000 - 134,000; Part time

Job summary

FWD Group in Hong Kong is looking for a Digital Strategy & Transformation Intern to support AI adoption and digital initiatives. You will gain hands-on experience in business analysis, process improvement, and stakeholder engagement.

Ideal candidates are final-year or penultimate-year students in Finance, Business, or related fields with strong communication and Cantonese, English and Mandarin, plus MS Office and automation tools proficiency.

Qualifications

• Final-year or penultimate-year student in any discipline.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and multi-task.
• Proficiency in Cantonese, English and Mandarin.
• Experience with MS Office and automation tools is a plus.

Responsibilities

• Support AI adoption and digital transformation initiatives across the business.
• Conduct research, business analysis and stakeholder engagement.
• Identify process improvement opportunities and design solutions.
• Participate in AI programmes including use case discovery and testing.
• Assist in market research and benchmarking on tech trends.
• Support workshops, hackathons and innovation events.

Skills

Communication

Multitasking

Teamwork

Cantonese

English

Mandarin

Education

Final year/penultimate year student

Finance/Business/Insurance related

Tools

MS Word

Excel

PowerPoint

Automation tools

Job description

About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.comFor more information about FWD Hong Kong, please visit www.fwd.com.hk/Job DescriptionSupport digital transformation initiatives by conducting research, business analysis, and stakeholder engagement across strategic projects.Assist in identifying process improvement opportunities and help design innovative solutions using AI, automation, and digital technologies.Participate in AI adoption programmes, including use case discovery, prompt engineering, testing, and impact assessment.Perform market research and benchmarking on emerging technologies, industry trends, and digital best practices.Support workshops, innovation events, hackathons, and community-building activities related to AI and digital transformation.Work closely with cross-functional stakeholders to track project progress, risks, dependencies, and action items.The PersonFinal year or penultimate year students from any discipline, preferably majoring in Finance, Business Administration, Insurance, Economics, or related fields.Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and to multi-taskMature, independent, self-motivated, agile, and able to work under pressureStrong command of spoken and written Cantonese, English and MandarinProficiency in Microsoft Words, Excel, PowerPoints and automation toolsInformation collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.We are looking for a proactive and innovative Digital Strategy & Transformation Intern to support AI adoption and digital transformation initiatives across the business. The role offers hands-on exposure to business analysis, process improvement, emerging technologies, stakeholder engagement, and innovation projects. This is an excellent opportunity for students interested in digital transformation, AI, automation, and business strategy to gain practical experience in driving organizational change and enhancing operational efficiency.