Clinic Supervisor

AIA Shared Services; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Job summary

Blue Care in Hong Kong seeks a Clinic Supervisor to oversee day-to-day operations, manage nursing and healthcare assistant staff, coordinate patient flow, ensure high standards of clinical care, and maintain strict compliance with safety and quality procedures.

The role requires strong communication, leadership and problem-solving skills, with a hands-on approach to training staff, supervising clinical duties such as blood taking and ECG, and delivering excellent customer service to patients

Qualifications

• Minimum 3 years of solid In-Charge experience in out-patient clinics
• License of health care assistant is a must
• Fluent in Cantonese with good English skills; Mandarin is a plus

Responsibilities

• Oversee day-to-day clinic operations from administration to manpower arrangement
• Support the clinic operations, including blood-taking, dispensing, ECG, treadmill, etc.
• Work on procurement and maintain clinic equipment and medical consumable goods
• Provide guidance, training and support for all clinic staff within the clinic
• Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance
• Maintaining accurate and up-to-date patient records & documents
• Providing excellent customer service to patients
• Performing other administrative duties as assigned by Clinic Manager

Skills

Communication skills

Problem solving

Microsoft Office

Job description

FIND YOUR 'BETTER' AT Blue Care We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you.

About the Role

Responsible for overseeing the day-to-day operations of the clinic, ensuring efficient and effective delivery of patient care. As the supervisor, the incumbent will be accountable for managing the nursing and healthcare assistant staff, fostering a collaborative and patient-centered work environment.

Roles and Responsibilities

• Oversee day-to-day clinic operations from administration to manpower arrangement
• Support the clinic operations, including blood-taking, dispensing, ECG, treadmill, etc.
• Work on procurement and maintain good level of clinic equipment and medical consumable goods
• Provide guidance, training and support for all clinic staff within the clinic
• Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance
• Maintaining accurate and up-to-date patient records & documents
• Providing excellent customer service to patients
• Performing other administrative duties as assigned by Clinic Manager

Minimum Job Requirements

• Minimum 3 years of solid In-Charge experience in out-patient clinics
• Experience in check-up services is a plus
• License of health care assistant is a must
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office applications including outlook, words and excel
• Fluent in Cantonese with good English skills; proficiency in Mandarin is a plus
• Immediate available is highly preferred
• Must be able to do blood taking, ECG and report abnormal vital signs
• Valid BLS certificate

Others

• You are required to obtain relevant license if your job involves in regulated activities