Client Servicing Manager, Institutional Clients (Korean Speaking) – Global Asset Manager

Profile Executive Search; Hong Kong; Sur place; HKD 900 000 - 1 500 000; Plein temps

Résumé du poste

Profile Executive Search is partnering with a leading global asset manager to hire a Korean-speaking Client Servicing Manager for its Asia client coverage team in Hong Kong.

You will service Korean institutional investors such as pension funds and sovereign wealth funds, coordinate with investment, distribution, product, and compliance teams, and drive a seamless client experience throughout the investment lifecycle.

Qualifications

• Bachelor's degree in Finance, Economics, Business Administration or related field.
• 8+ years in institutional client servicing or asset management.
• Strong knowledge of institutional investment products and servicing processes.
• Experience with pension funds, sovereign wealth funds, insurers and financial institutions.
• Native or fluent Korean, with strong English communication.
• Excellent communication and stakeholder management skills.
• Ability to work with regional teams and manage multiple stakeholders quickly.

Responsabilités

• Serve as primary contact for Korean institutional clients and manage relationships.
• Oversee client onboarding, account openings, and mandate implementation.
• Coordinate with investment, distribution, product, legal, compliance and operations.
• Build and maintain relationships with institutional investors and consultants.
• Support client meetings, reviews, and reporting requirements.
• Monitor client satisfaction and assist in retention initiatives.
• Drive service excellence and enhance the client experience.

Connaissances

Client servicing

Relationship management

Investor services

Asset management

Korean language

English language

Communication

Stakeholder management

Problem solving

Cross-functional collaboration

Formation

Bachelor's degree in Finance/ Economics/ Business Administration

Description du poste

Client Servicing Manager, Institutional Clients (Korean Speaking) - Global Asset Manager

A leading global asset manager is seeking a Korean-speaking Client Servicing Manager to join its Asia client coverage team based in Hong Kong.

This is a highly visible client-facing role focused on servicing and managing relationships with Korean institutional investors, including pension funds, sovereign wealth funds, insurance companies, financial institutions and other key asset owners. Working closely with distribution, investment, product, legal and operations teams, you will play a critical role in delivering a seamless client experience throughout the full investment lifecycle.

Key Responsibilities

• Serve as the primary point of contact for Korean institutional clients, delivering best-in-class client service and relationship management.
• Manage client onboarding, account opening, mandate implementation, due diligence requests, reporting, and ongoing servicing activities.
• Partner closely with investment, distribution, product, legal, compliance and operations teams to coordinate client deliverables and resolve client queries.
• Build and maintain strong relationships with institutional investors, consultants and other key stakeholders across the Korean market.
• Support client meetings, reviews, presentations, reporting requirements and service-related projects.
• Monitor client satisfaction, proactively manage issues and contribute to client retention initiatives.
• Drive service excellence and identify opportunities to enhance the overall client experience.

Requirements

• Bachelor's degree in Finance, Economics, Business Administration or a related discipline.
• 8+ years of experience in institutional client servicing, client relationship management, investor services, or asset management.
• Strong understanding of institutional investment products, client onboarding, reporting, and servicing processes.
• Experience supporting institutional investors such as pension funds, insurance companies, sovereign wealth funds and financial institutions.
• Native or fluent Korean language skills are essential, alongside strong written and spoken English.
• Excellent communication, stakeholder management and problem-solving skills.
• Ability to work effectively across regional teams and manage multiple stakeholders in a fast-paced environment.