Asset & Wealth Management, Asset Management, Client Coverage Group - Korea Market, Analyst/Associate, Hong Kong

Candidate Experience Site - Lateral; Hong Kong; Vor Ort; HKD 900.000 - 1.400.000; Vollzeit

Zusammenfassung

Goldman Sachs is seeking a Client Experience Manager based in Hong Kong to support the Korea business within the Asset Management client coverage group. You will liaise with multi-functional teams to retain, expand and deliver superior client service across portfolios including equities, fixed income and alternatives.

In this role you will coordinate client inquiries, reporting deliverables and lifecycle events, while ensuring risk controls and compliance requirements are met.

Qualifikationen

• Bachelor’s degree in business or finance-related studies.
• 3-5+ years of work experience at an asset management firm / other financial services organization.
• Strong project management and problem solving skills; able to organize multiple threads to tight timelines.
• Strong interpersonal skills to build trust across regions and collaborate with others.
• Basic knowledge of asset management, financial markets and investment funds.
• Understanding of portfolio construction, risk management or accounting principles beneficial.
• Highly organized with exceptional attention to detail, time management and follow-through.
• Strong written and oral communication skills.
• Motivated and proactive self-starter with strong work ethic.
• Proficient in Microsoft Excel, PowerPoint and Word; exposure to BI tools.

Aufgaben

• Contribute to client service across Portfolio Management, Trading, Operations, Legal and Compliance.
• Provide superior service including handling inquiries, issue resolution, and delivering reports.
• Coordinate life-cycle events of client accounts including new business and restructures.
• Work on specials projects to build service model and scale within CCG.
• Manage client deliverables including reporting requirements and commentaries.
• Navigate organization to resolve client queries in a timely fashion.
• Respond to information requests from clients and audits.
• Develop awareness of client interests and investment trends to best serve clients.

Kenntnisse

Project management

Problem solving

Interpersonal skills

Communication skills

Self-starter

Attention to detail

Ausbildung

Bachelor’s degree in business or finance-related studies

Tools

Microsoft Excel

PowerPoint

Word

BI tools exposure

Jobbeschreibung

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

YOUR IMPACT

Are you a dynamic, quick-thinking self-starter with a passion for the financial markets, exceptional interpersonal skills and interest in client services? We are looking for a professional with strong communication skills who has the ability to thrive in a dynamic environment and successfully retain and expand existing relationships by delivering superior client service. The Client Experience Manager will support a diverse set of investment products - equities, fixed income, and alternative - through various distribution vehicles in a fast-paced environment.

OUR IMPACT

Goldman Sachs Asset Management is one of the world’s leading investment managers and provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies. We help our clients navigate today’s dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world’s leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.

The Client Coverage Group (CCG) within Asset Management is dedicated to retaining, expanding and supporting existing client relationships by ensuring exceptional client service, operational support, and risk management. This involves partnering closely with the sales team, keeping them abreast of recent interactions with clients, and collaborating with business and operations teams to address clientqueries.The position is based in Hong Kong and part of the global CCG team, will focus on managing client relationships for our Korea business.

JOB RESPONSIBILITIES

• Contribute to a broad platform that serves as the client’s main point of contact for a diverse set of functional areas, including Portfolio Management, Trading, Operations, Legal, and Compliance
• Provide a superior level of service across all aspects of client experience, including management of client inquiries, ad hoc issue resolution, and enabling customized and standardized report delivery
• Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across various teams including Strategic Client Services, Client Implementation, Portfolio Management, Trading, Operations, Controllers, Risk Management, Legal, Compliance, and Accounting/Billing
• Work on special projects that build out the service model and infrastructure to create scale and efficiencies within the CCG organization
• Manage client deliverables including reporting requirements (performance and operational reporting, commentaries) and other service needs as identified by the client
• Navigate the organization internally and collaborate across teams including business and operations to resolve client queries in a timely fashion
• Respond to information requests from clients including information questionnaires, audit requests, and ad-hoc and recurring client inquiries
• Develop a strong awareness of client interests and investment trends coupled with the intellectual curiosity to explore and research those areas to best deliver the resources of the firm to our clients

BASIC QUALIFICATIONS

• Bachelor’s degree, preferably in business or finance-related studies
• 3-5+ years of work experience at an asset management firm / other financial services organization
• Strong project management and problem solving skills including an ability to organize and track multiple threads of activity to deliver on tight timelines and a hands-on approach to resolving issues, in partnership with other teams
• Strong interpersonal skills including an ability to build trust and confidence of colleagues across different regions, strengthen relationships through ongoing dialogue, and collaborate well with others internally to meet client needs
• Basic knowledge of the asset management business, financial markets and investment funds or separately managed accounts
• An understanding of portfolio construction, risk management or accounting principles would be beneficial
• Highly organized with exceptional attention to detail, time management skills and excellent follow-through
• Strong written and oral communication skills
• Motivated and proactive self‑starter with strong work ethic
• Proficient in Microsoft Excel, Power Point and Word and exposure to business intelligence tools

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.