Client Service Associate, Fund Accounting and Global Custody

Hong Kong SAR Oncology Centre Limited; Hong Kong; On-site; HKD 360,000 - 520,000; Full time

Job summary

A premier global financial services firm in Hong Kong seeks a Client Service Associate specializing in Fund Accounting and Global Custody to act as the primary contact for premier asset managers, resolving inquiries and coordinating cross-border internal teams.

You will handle fund accounting and operational support, onboarding, and risk reporting, while introducing clients to proprietary tech tools and maintaining high service standards in a dynamic environment.

Qualifications

• Bachelor's degree in Finance, Accounting, or Business.
• 3+ years in fund accounting, global custody operations, or client servicing.
• Strong knowledge of fund accounting workflows and global securities markets.
• Fluent in English, Cantonese, and Mandarin (written and spoken).
• Willingness to cover HK public holidays as required by global market operations.

Responsibilities

• Fund Accounting & Operational Support: main contact for day-to-day inquiries including fund accounting, administration, trade settlement, corporate actions, FX, and tax.

Skills

Fund accounting

Global custody

Client servicing

Multilingual communication

Education

Bachelor's degree in Finance/Accounting/Business

Job description

Client Service Associate, Fund Accounting and Global Custody

A premier global financial services firm is seeking a client-focused professional to join its Global Client Services team. Acting as the primary point of contact for premier asset managers, you will leverage your fund accounting and custody knowledge to resolve daily inquiries, coordinate cross-border internal teams, and deliver top-tier support.

Key Responsibilities

• Fund Accounting & Operational Support: Serve as the main contact for day-to-day inquiries covering fund accounting, administration, trade settlement, corporate actions, FX, and tax.
• Client Engagement & Issue Resolution: Take full ownership of client requests by collaborating with global internal departments to resolve operational issues efficiently.
• Account & Market Onboarding: Assist clients with account maintenance, market opening procedures, and system access setup.
• Tech Adoption: Introduce clients to proprietary technology tools and drive the adoption of automated service solutions.
• Risk & Metrics Management: Handle monthly client reporting, track service metrics, collect vital compliance documentation (KYC/tax), and elevate risks promptly.

Role Overview

A premier global financial services firm is seeking a client-focused professional to join its Global Client Services team. Acting as the primary point of contact for premier asset managers, you will leverage your fund accounting and custody knowledge to resolve daily inquiries, coordinate cross-border internal teams, and deliver top-tier support.

Key Responsibilities

• Fund Accounting & Operational Support: Serve as the main contact for day-to-day inquiries covering fund accounting, administration, trade settlement, corporate actions, FX, and tax.
• Client Engagement & Issue Resolution: Take full ownership of client requests by collaborating with global internal departments to resolve operational issues efficiently.
• Account & Market Onboarding: Assist clients with account maintenance, market opening procedures, and system access setup.
• Tech Adoption: Introduce clients to proprietary technology tools and drive the adoption of automated service solutions.
• Risk & Metrics Management: Handle monthly client reporting, track service metrics, collect vital compliance documentation (KYC/tax), and elevate risks promptly.

Requirements

• Education: Bachelor's degree (preferably in Finance, Accounting, or Business).
• Experience: 3+ years in fund accounting, global custody operations, or financial client servicing.
• Technical & Market Knowledge: Strong understanding of fund accounting workflows and global securities markets.
• Communication: Fluency in English, Cantonese, and Mandarin (both written and spoken).
• Core Skills: Excellent problem-solving capabilities, high attention to detail, and ability to handle high-pressure tasks.
• Flexibility: Willingness to provide coverage during Hong Kong public holidays as required by global market operations.