Client Development Director - High Fashion

DSJ Global; Hong Kong; On-site; HKD 1,800,000 - 3,000,000; Full time

Job summary

Luxury Fashion Brand in Hong Kong seeks a Client Development Director to deepen relationships with HNW and UHNW clients across Asia Pacific. The role requires a sophisticated luxury mindset, exceptional relationship-building, and a deep understanding of UHNW client landscapes.

The successful candidate will lead CRM initiatives, drive revenue growth, and partner with sales, marketing, and retail teams to curate bespoke client experiences across key APAC markets.

Qualifications

• Bachelor's degree or higher in art, fashion or high jewelry design.
• 10+ years in luxury retail, high jewelry, watches, fashion, hospitality, private banking, art or related UHNW sectors.
• Demonstrated success managing relationships with HNW/UHNW across Asia.
• Strong network in luxury circles, collectors, family offices or VIP communities preferred.
• Proven CRM, clienteling and client engagement leadership.

Responsibilities

• Develop and implement a strategic APAC client development roadmap.
• Drive acquisition, retention and reactivation for HNW/UHNW clients.
• Build relationships with private collectors, family offices, VIPs and influencers.
• Collaborate with sales, marketing, communications and retail teams for bespoke experiences.
• Lead CRM initiatives to strengthen client engagement and lifetime value.
• Identify opportunities to expand market share and deepen networks across APAC.
• Develop exclusive events, private viewings and client programs.
• Monitor luxury consumer trends and competitor activity across APAC markets.
• Coach commercial teams on clienteling best practices.
• Deliver revenue growth through targeted client development strategies and cross-market collaboration.

Skills

Clienteling

CRM initiatives

Relationship management

Stakeholder engagement

Revenue ownership

Event planning

Cross-team collab

Education

Art/Fashion/High Jewelry

Job description

Our client is a globally recognized luxury fashion brand renowned for exceptional craftsmanship, artistry, and an unwavering commitment to delivering extraordinary experiences to discerning clients worldwide. With a strong presence across key markets in Asia Pacific, they are seeking an experienced Client Development Director to further strengthen relationships with high-net-worth and ultra-high-net-worth clients across the region.

This is a highly visible role requiring a sophisticated luxury mindset, exceptional relationship-building capabilities, and a deep understanding of the UHNW client landscape.

Job Responsibilities

• Develop and implement a strategic client development roadmap across Asia Pacific.
• Drive acquisition, retention, and reactivation strategies for HNW and UHNW clientele.
• Build and maintain strong relationships with private collectors, family offices, VIP clients, and key influencers.
• Partner closely with sales, marketing, communications, and retail teams to create bespoke client experiences.
• Lead regional CRM initiatives, leveraging data and insights to strengthen client engagement and lifetime value.
• Identify opportunities to expand market share and deepen relationships within existing client networks.
• Develop exclusive events, private viewings, and client engagement programs.
• Monitor client trends, competitor activity, and luxury consumer behaviours across key APAC markets.
• Coach and support commercial teams on clienteling best practices and relationship management.
• Deliver revenue growth through targeted client development strategies and cross-market collaboration.

Job Requirements

• Bachelor's degree or above within art, fashion or high jewelry design or any related disciplines.
• 10+ years of experience within luxury retail, high jewelry, watches, fashion, hospitality, private banking, art, auction houses, or other ultra-premium sectors.
• Demonstrated success managing relationships with HNW and UHNW clients across Asia.
• Strong network within luxury consumer circles, collectors, family offices, or VIP communities preferred.
• Proven experience leading CRM, Clienteling, and client engagement initiatives.
• Commercially driven with strong business acumen and revenue ownership experience.
• Excellent presentation, relationship management, and stakeholder engagement skills.
• Ability to work effectively across diverse cultures and markets.
• Fluent English and Chinese speaking is required.