Clerical Assistant - Cityplaza

SWIRE PROPERTIES LIMITED; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Job summary

Swire Properties Limited in Cityplaza, Hong Kong, is seeking a Clerical Assistant to join our team. The role involves reviewing receipts uploaded to the mall CRM system, approving them, and performing fraud-detection checks as part of daily operations.

You will support ad hoc tasks, coordinate with colleagues, and maintain accurate records using MS Word and Excel in a bilingual English-Chinese environment. The position requires 2 years of clerical experience and strong PC skills.

Qualifications

• DSE English & Chinese is required.
• Minimum 2 years’ clerical experience.
• Fluent in spoken and written English and Chinese.
• Good PC skills including MS Word, Excel and Chinese Word Processing.

Responsibilities

• Review and approve receipts uploaded to the mall CRM system daily per guidelines.
• Conduct fraud-detection checks on approved receipts in the mall CRM system.
• Provide support for ad hoc tasks and assignments as required.

Education

DSE English & Chinese

Tools

MS Word

Excel

Chinese Word Processing

Job description

We are Makers - people who care deeply about shaping places where life, work and nature can flourish together. Grounded in our heritage and united by a culture of trust and respect, we dare to take on ambitious ideas and turn them into something real - thoughtfully, collaboratively, and with care for the communities we serve. Our people are at the heart of it all: free to be themselves, driven to make a difference, and inspired to create alongside others. Brick by brick, we build vibrant, inclusive spaces that stand the test of time - because real progress comes from people who choose to make it happen.

We are currently looking for a talented Clerical Assistant to be part of our dynamic team in Cityplaza - an ultimate hub for leisure and happiness, embodying the spirit of its "LIVE HAPPY" ethos.

RESPONSIBILITIES

• Meet the daily target for reviewing and approving receipts uploaded to the mall CRM system, in accordance with company guidelines
• Conduct fraud-detection checks on approved receipts within the mall CRM system
• Provide support for ad hoc tasks and assignments as required

REQUIREMENTS

• DSE holder passed in English and Chinese
• Minimum 2 years’ clerical experience
• Fluent in spoken and written English and Chinese
• Good PC skills including MS Word, Excel and Chinese Word Processing

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Communicates Effectively
• Learning Agility
• Demonstrates Self-Awareness

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for three consecutive years in 2023, 2024, and 2025, together with the Best Social Enterprises Award in 2024

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.