Claims Advisor & Support Lead — Training & Projects

Bupa; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Base salary

Study assistance plan

Company pension plan

Life and medical benefit

Dental benefit

Annual leave

Examination leave

Job summary

Bupa Hong Kong is seeking an attentive administrative professional to support the department with clerical tasks and act as a liaison between the Claim and Support Team. This role emphasizes accuracy, compliance, and timely delivery of administrative duties.

The successful candidate will have at least 2 years of administration experience and HKDSE or above, with capacity to train contract and part-time staff and assist in e-Claim audits and monthly quality assurance activities.

Qualifications

• 2+ years of administration experience.
• Provide clerical support and liaise with Claim and Support Team to meet benchmarks and compliance.
• Provide guidance and training to contract/part-time staff.

Responsibilities

• Provide clerical support in the department, and act as a liaison between Claim and Support Team to ensure that administrative tasks are delivered and completed within the benchmarks and compliance requirement set by the company
• Providing guidance and training to contract/ part-time staffs of supporting team
• Assist in e-Claim Audit and Monthly Quality Assurance
• Participate in ad hoc projects as assigned by Manager
• Responsible, well organized and attention to details

Skills

Clerical support

Communication

Attention to detail

Training

Administrative experience

Education

HKDSE or above

Job description

Bupa Hong Kong is seeking an attentive administrative professional to support the department with clerical tasks and act as a liaison between the Claim and Support Team. This role emphasizes accuracy, compliance, and timely delivery of administrative duties.

The successful candidate will have at least 2 years of administration experience and HKDSE or above, with capacity to train contract and part-time staff and assist in e-Claim audits and monthly quality assurance activities.