CIAM Platform Engineering Lead - DevOps & 24x7 Support

Global Sports Jobs Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary package

Dynamic working environment

Development opportunities

Job summary

The Hong Kong Jockey Club IT Division seeks an experienced CIAM Platform Engineer to maintain and enhance the Customer Identity and Access Management system. You will prevent incidents, deploy hotfixes, and draft release documentation while working with Shenzhen teams and Operations to ensure high availability.

The role requires 5–8 years in software development, strong Java skills, and proficiency with DevOps tools (Jenkins, Docker, ArgoCD), plus SQL, LDAP and JSON expertise.

Qualifications

• Bachelor's degree or higher in Computer Science, Engineering, IT or related field.
• 5–8 years of experience in software development, system integration and support.
• Familiarity with DevOps practices and CI/CD pipelines and tools (Jenkins, Docker, ArgoCD).
• Java development mandatory; experience with Perl, JavaScript or Groovy is required.
• SQL, LDAP and JSON formatting experience.
• Knowledge of modern identity protocols (OAuth2, OIDC, PKCE).

Responsibilities

• Support and maintain the CIAM platform.
• Proactively review error messages to prevent incidents and deploy hotfixes.
• Prepare release documentation for hotfixes and releases.
• Coordinate with QA/testing teams to ensure adequate test scope for releases.
• Triaging and troubleshooting CIAM platform issues.
• Participate in 24x7 support roster.
• Collaborate with Shenzhen development teams and Infrastructure/Operations to deliver high-quality systems.

Skills

DevOps practices

CI/CD pipelines

Java

Perl

JavaScript

Groovy

SQL queries

LDAP

JSON formatting

OAuth2

OIDC

PKCE

Education

Bachelor's degree in Computer Science, Engineering, IT or a related discipline

Tools

Jenkins

Docker

ArgoCD

Job description

The Hong Kong Jockey Club IT Division seeks an experienced CIAM Platform Engineer to maintain and enhance the Customer Identity and Access Management system. You will prevent incidents, deploy hotfixes, and draft release documentation while working with Shenzhen teams and Operations to ensure high availability.

The role requires 5–8 years in software development, strong Java skills, and proficiency with DevOps tools (Jenkins, Docker, ArgoCD), plus SQL, LDAP and JSON expertise.