Chubb Life HK - Manager, Compliance

Chubb Insurance Hong Kong; Hong Kong; On-site; HKD 900,000 - 1,100,000; Full time

Job summary

Chubb Insurance Hong Kong is seeking a Compliance Manager to oversee and strengthen the compliance framework for the life insurance business. You will collaborate with business, legal, risk, and distribution teams to uphold laws, regulations, and internal policies, while promoting a robust compliance culture.

The role includes developing policies, monitoring regulatory changes, advising on product design and disclosures, and coordinating responses to regulators.

Responsibilities

• Develop, implement, and maintain compliance policies, procedures, and controls for the life insurance business.
• Monitor regulatory developments and assess their impact on products, sales practices, operations, and disclosures.
• Provide compliance advice on product design, marketing materials, customer communications, and sales processes.
• Review policy brochures, scripts, training materials, and other customer-facing documents.
• Conduct compliance monitoring, thematic reviews, and issue tracking to identify gaps and recommend remediation.
• Support regulatory filings, reporting, and responses to regulator inquiries or examinations.
• Investigate compliance incidents, breaches, complaints, and potential misconduct, and coordinate corrective actions.
• Deliver compliance training and awareness programs to employees and intermediaries.
• Work with business stakeholders to embed compliance requirements into new initiatives, projects, and process changes.
• Maintain records, management information, and reporting on compliance activities, issues, and key risks.
• Support other relevant compliance obligations as required.
• Liaise with internal and external auditors, regulators, and other stakeholders as needed.

Job description

Role Summary

The Compliance Manager is responsible for supporting and overseeing the compliance framework for the life insurance business. The role ensures that business activities, products, sales practices, and internal controls comply with applicable laws, regulations, regulatory guidance, and internal policies. The Compliance Manager works closely with business, legal, risk, operations, and distribution teams to promote a strong compliance culture and manage regulatory risk.

Key Responsibilities

• Develop, implement, and maintain compliance policies, procedures, and controls for the life insurance business.
• Monitor regulatory developments and assess their impact on products, sales practices, operations, and disclosures.
• Provide compliance advice on product design, marketing materials, customer communications, and sales processes.
• Review policy brochures, scripts, training materials, and other customer-facing documents.
• Conduct compliance monitoring, thematic reviews, and issue tracking to identify gaps and recommend remediation.
• Support regulatory filings, reporting, and responses to regulator inquiries or examinations.
• Investigate compliance incidents, breaches, complaints, and potential misconduct, and coordinate corrective actions.
• Deliver compliance training and awareness programs to employees and intermediaries.
• Work with business stakeholders to embed compliance requirements into new initiatives, projects, and process changes.
• Maintain records, management information, and reporting on compliance activities, issues, and key risks.
• Support other relevant compliance obligations as required.
• Liaise with internal and external auditors, regulators, and other stakeholders as needed.