China Digital Product Lead - WeChat & Growth

Mandarin Oriental Hotel Group Limited; Hong Kong; Presencial; HKD 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Descripción de la vacante

Mandarin Oriental Hotel Group seeks a Digital Product Manager, China, to elevate digital channels for Chinese guests, with emphasis on WeChat Mini Program. Based at the Hong Kong corporate office or in Shanghai, you will define the product roadmap and collaborate with global teams to drive channel activation and revenue growth.

You will work closely with UX/UI partners to craft user journeys, manage agile delivery, and translate insights into commercially relevant enhancements across owned

Formación

• Bachelor’s degree or above in Business, Digital, Technology or related field.
• At least six years of experience in product management, product ownership or digital platforms.
• Experience with consumer-facing digital products in China, especially WeChat or similar ecosystems.
• Fluent in English and Mandarin.
• Experience in luxury, hospitality or lifestyle brands is advantageous.
• Strong product planning, agile delivery and backlog management capabilities.
• Ability to operate across strategic planning and detailed execution.
• Data-driven mindset with ability to translate performance insights into actions.

Responsabilidades

• Define and maintain the product roadmap for Mandarin Oriental’s digital channels in China, focusing on the WeChat Mini Program.
• Gather and translate business requirements into clear user stories and technical solutions.
• Shape intuitive user journeys and digital experience standards for Chinese guests.
• Support backlog refinement, sprint planning and release readiness across design, engineering and QA teams.
• Oversee end-to-end product delivery, milestones, risks and external coordination.
• Collaborate with global programmes to maintain a scalable digital infrastructure.
• Assist channel activation and guidelines for owned digital channels in China.
• Coordinate onboarding of overseas hotels onto the WeChat Mini Program, including content and rate-plan setup.
• Support design and implementation of hotel products across owned channels with Group Revenue teams.
• Manage day-to-day channel operations including campaigns and contracts.
• Analyse campaign and product performance to strengthen channel plans.
• Partner with Marketing to plan campaigns that drive traffic and conversion.

Conocimientos

English & Mandarin fluency

Stakeholder management

Product strategy

Cross-functional collaboration

Agile product delivery

Educación

Bachelor’s degree or above in Business, Digital, Technology or related field

Descripción del empleo

Mandarin Oriental Hotel Group seeks a Digital Product Manager, China, to elevate digital channels for Chinese guests, with emphasis on WeChat Mini Program. Based at the Hong Kong corporate office or in Shanghai, you will define the product roadmap and collaborate with global teams to drive channel activation and revenue growth.

You will work closely with UX/UI partners to craft user journeys, manage agile delivery, and translate insights into commercially relevant enhancements across owned