Charities Officer

Feeding Hong Kong Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible benefits

Job summary

Feeding Hong Kong is a Hong Kong registered charity focused on reducing food waste by redistributing surplus food to welfare organisations across the city. The role supports the Charities Team and reports to the Charities Director, with responsibilities spanning coordination, records maintenance, and outreach within the community.

Based in Kwai Chung, the position emphasizes effective communication, process improvements, and collaboration with charity networks to maximise impact and transparency

Qualifications

• 1–2 years working experience in charity or non-profit sector preferable; or relationship management / customer service / social welfare

Responsibilities

• Offer daily support and monitor the redistribution of surplus food within the network.
• Ensure smooth logistics and coordinate across the team and charity networks.
• Maintain and update records for charity-related matters.
• Assist with the Annual Charity Review and results analysis.
• Develop processes to streamline distribution of food donations to charities across Hong Kong.

Skills

Relationship management

Customer service

Social welfare

Job description

Feeding Hong Kong is a Hong Kong registered charity with a mission to reduce the amount of quality food being sent to our landfills, feed charities and drive change. Each day, we collect high quality food that would otherwise be thrown away, sort and store it, and then redistribute it to a network of welfare organisations, who in turn feed thousands of people in need. Feeding Hong Kong also works to raise awareness about poverty and food insecurity in Hong Kong and promote healthy eating and nutritional education to the most vulnerable groups in our community. We are an accredited member of the Global Food Banking Network, an international organisation dedicated to creating and strengthening food banks and national food bank networks.

We are now seeking a right candidate who is passionate in charity sector to support the Charities Team development and reporting directly to the Charities Director, key roles are:

• To support the timely offer and allocation of surplus food donations to Feeding Hong Kong's charity networks.
• To support the Charities Team in managing and communicating with these networks;
• To improve communication within the organization for better operations;
• To raise awareness and support for Feeding Hong Kong's mission in the community.

Responsibilities

• Offer daily support and monitor the efficient redistribution of surplus food within our network;
• Ensure smooth logistics and coordinate across our team and our charity networks;
• Maintain, prepare, and update records for all charity-related matters;
• Assist with the Annual Charity Review and results analysis;
• Assist to develop processes to streamline and enhance the distribution of food donations to charities across Hong Kong;
• Ad-hoc tasks or projects as assigned.

Qualifications and Experience

• At least 1 to 2 year working experience in charity or non-profit sector preferable; or relationship management / customer service / social welfare;
• Individuals with commercial background who has a strong passion for charity sector are encouraged to apply;
• Interest in food rescue and food assistance programs while balancing the expectations and KPIs of various stakeholders.

Able to:

• Ability to work in a fast-paced and demanding environment;
• Capable of thinking creatively and beyond traditional approaches;
• Effective communicator, both verbally and in writing, with strong presentation skills;
• Ability to set priorities while paying close attention to detail and accuracy;
• Strong character and positive attitude with strong negotiation, influencing, and persuasion skills

Knowledge of:

• Understanding of issues related to food waste and food insecurity is a plus;
• Fluency in both written and spoken Cantonese and English.

Work Location:

• Kwai Chung

We offer competitive remunerations, benefits and flexibility.