Business Development, Brokerage & IFA Distribution, Specialist (Assistant Manager)

aia; Hong Kong; On-site; HKD 400,000 - 600,000; Full time

Job summary

AIA in Hong Kong is seeking a Customer Centricity role focused on delivering meaningful outcomes for customers. This position involves driving sales strategy and developing business within the Brokerage channel.

The ideal candidate will be a University graduate with over 4 years of relevant experience and possess good organizational and management skills. Proficiency in English and Chinese/Mandarin is essential. This role offers a chance to make a positive impact in the community.

Qualifications

• 4+ years of relevant experience.
• University/College graduate.
• Working knowledge of MS Office applications.

Responsibilities

• Develop new business ideas for Brokerage channel sales.
• Sales management and review business performance.
• Strengthen relationships with partners.

Skills

Good organizing and management skills

Good interpersonal and communication skills

Insurance and investment product knowledge

Good written and spoken English and Chinese / Mandarin

Education

University / College graduate

Tools

MS Office applications

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose‑led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Customer Centricity - This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end‑to‑end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Drive sales strategy for mapped accounts in aligning with channel overall direction to achieve business target.

Roles and Responsibilities

• Develop new business ideas and lead the continuous development of Brokerage channel sales platform especially for brokerage segment
• Sales management and review the business performance of mapped accounts regularly in accordance to sales KPIs
• Strengthen and maintain a good relationship with respective partners and their key personals to drive and implement the new initiatives.
• Identify the needs and demands of respective partners to unleash business potential and penetrate the business share
• Identify / Evaluate the new business opportunities with potential partners
• Provide all levels of support to key partners to capture the business opportunities
• Share new ideas, best practices and market intelligence with sub‑ordinates and be a team player.

Minimum Job Requirements

• University / College graduate plus at least 4 years relevant experience
• Good organizing and management skills
• Good insurance and investment product knowledge
• Good interpersonal and communication skills
• Good written and spoken English and Chinese / Mandarin
• Working knowledge of MS office applications

Others

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1, 3 and 5) or Mandatory Provident Fund Schemes Authority (MPFA) (Paper 4)
• You are required to acquire the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.