Brand Experience Associate | Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Sha Tin; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate

Training & development

Global team

Job summary

Abercrombie & Fitch Co. is hiring in Hong Kong for a Customer Experience role on the sales floor. You will greet customers, offer styling advice across categories, and help maintain a visually appealing store environment.

The position requires eagerness to assist and to manage responsibilities in a fast-paced retail setting. You will also handle checkout, returns, and exchanges with a friendly demeanor, while supporting omni-channel services like in-store pickup and ship-from-store orders.

Qualifications

• Create a welcoming customer experience.
• Balance engagement with operational tasks in a fast-paced setting.
• Demonstrate strong organization and attention to detail.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers and offer styling guidance.
• Support product replenishment and maintain a clean, organized sales floor.
• Process purchases, returns, and exchanges accurately and pleasantly.
• Support Save the Sale, in-store pick-up, and ship-from-store orders to enable omni-channel experiences.

Skills

Customer experience

Dynamic environment

Organizational skills

Reliability & attendance

Job description

Abercrombie & Fitch Co. is hiring in Hong Kong for a Customer Experience role on the sales floor. You will greet customers, offer styling advice across categories, and help maintain a visually appealing store environment.

The position requires eagerness to assist and to manage responsibilities in a fast-paced retail setting. You will also handle checkout, returns, and exchanges with a friendly demeanor, while supporting omni-channel services like in-store pickup and ship-from-store orders.