Brand Experience Ambassador — Flexible Schedule & Discount

Abercrombie & Fitch Spain, SL; Sha Tin; On-site; HKD 83,000 - 124,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking team members in Hong Kong to deliver warm, personalized service and styling guidance across product categories.

You will help maintain a clean, organized selling floor while supporting replenishment and presentation standards. In this role, you will process transactions, handle returns and exchanges, and contribute to a seamless omni-channel experience including Save the Sale orders and ship-from-store packaging.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, attentive service to customers and offer styling guidance across categories.
• Support product replenishment and maintain presentation standards on the sales floor.
• Process purchases, returns and exchanges accurately while ensuring a friendly checkout experience.
• Support omni-channel tasks including Save the Sale orders and ship-from-store packing.

Skills

Welcoming experience

Customer engagement

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking team members in Hong Kong to deliver warm, personalized service and styling guidance across product categories.

You will help maintain a clean, organized selling floor while supporting replenishment and presentation standards. In this role, you will process transactions, handle returns and exchanges, and contribute to a seamless omni-channel experience including Save the Sale orders and ship-from-store packaging.