Branch Manager

OCBC; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Professional development opportunities

Community initiatives

Job summary

OCBC is seeking a Branch Manager in Hong Kong to drive sales, enhance customer satisfaction and lead a branch team. You will focus on profitability, operations, and community engagement to grow business and sustain service excellence.

The role requires solid banking experience, strong leadership, and a track record in achieving KPIs and building local market relationships.

Qualifications

• University degree in Business Administration or related.
• Qualifications of HKSI & IIQE are required.
• Minimum 7 years’ branch frontline experience in banking industry.
• Good command of MS Office and computer skills.
• Branch management experience is preferred.

Responsibilities

• Implement business plans to achieve branch profit objectives.
• Formulate business strategies to meet branch KPI on new Premier customers and growth in deposits, investments, and insurance revenues.
• Manage branch staff to provide high quality customer service.
• Ensure daily transactions comply with the Bank’s policies and procedures.

Skills

Team leadership

Customer service

Strategic planning

Communication skills

Education

Bachelor's degree in Business Administration or related

Tools

MS Office

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Job Summary

Branch Manager with expertise in driving sales, enhancing customer satisfaction, and leading teams. Proven track record in operational efficiency, strategic planning, and fostering strong community relationships for business growth.

What You Will Be Doing

• Implement business plans so as to achieve pre-set branch profit objectives
• Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
• Manage branch staff to provide high quality of services to customers
• Ensure all daily transactions are complied with the Bank’s policies and procedures

What We Are Looking For

• University degree in Business Administration or related
• Qualifications of HKSI & IIQE are required
• Minimum 7 years’ branch frontline experience in banking industry
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Good connection with local markets with proven track record of success in business achievement
• Possess qualifications of ECF-RWM and ECF- CRM would be an advantage

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.