Banquet Sales Executive / Assistant Event Manager

Leadingnation; Hong Kong; On-site; HKD 201,000 - 324,000; Full time

Job summary

Leadingnation is seeking a dedicated coordinator to support banquet and club services, ensuring personalized, high-standard service for members. You will manage inquiries, assist with banquet logistics, menus, and related communications to maximize guest satisfaction.

The role requires collaboration with management and departments, preparation of event documents, and timely sharing of event changes to the team. Strong MS Office skills and excellent communication are essential.

Qualifications

• Minimum 2 years work experience as a Sales Coordinator or Banquet coordinator in other club or hotel.
• Proficient in Microsoft Office applications.
• Excellent communication skills necessary.

Responsibilities

• Establish and improve the reputation of the club services by offering a very personalized style of service as per the clubs standard operating procedures.
• Attend to all the telephone calls and emails using clear and professional language, and answer telephones using appropriate telephone etiquette.
• Assist with typing of the banquet and sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, EO, FP, memos etc.
• Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the member’s general comfort and well-being.
• Distribute promptly to all departments about notice of any change in the banquet event order (EO).
• Prepare signage and menu items for all banquet events function.
• Develop and maintain positive working relationships with others, and support the team to reach common goals.
• Compose and present P&L results of all events for filing.
• Perform all duties as deemed necessary for the success of the department.

Skills

Excellent communication skills

Tools

Microsoft Office

Job description

Job Overview

A passion for providing the highest standards of service to our members. Helpful and approachable to the member and having the ability to promote club catering and events facilities and maximize sales opportunities at all times.

Responsibilities

• Establish and improve the reputation of the club services by offering a very personalized style of service as per the clubs standard operating procedures.

• Attend to all the telephone calls and emails using clear and professional language, and answer telephones using appropriate telephone etiquette.

• Assist with typing of the banquet and sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, EO, FP, memos etc.

• Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the member’s general comfort and well-being.

• Distribute promptly to all departments about notice of any change in the banquet event order (EO).

• Prepare signage and menu items for all banquet events function.

• Develop and maintain positive working relationships with others, and support the team to reach common goals.

• Compose and present P&L results of all events for filing.

• Perform all duties as deemed necessary for the success of the department.

Requirements

• Minimum 2 years work experience as a Sales Coordinator or Banquet coordinator in other club or hotel.

• Proficient in Microsoft Office applications.

• Excellent communication skills necessary.

(Personal data collected will be treated in strict confidence and used for recruitment purposes only.)