Bank IT Systems & End-User Support Engineer

State Bank of India; Hong Kong; On-site; HKD 335,000 - 513,000; Full time

Job summary

State Bank of India Hong Kong is hiring for a Bank Assistant - Systems/IT Support to manage lifecycle of IT assets, assist in OS configuration, and support enterprise software and security tools. The role involves hands-on hardware, network, and regulatory platform support in a fast-paced banking environment.

The ideal candidate has 5+ years in IT support, relevant certifications, and a strong focus on security, backups, and continuity planning. Located in Hong Kong and working on-site.

Qualifications

• Bachelor’s Degree or Diploma in Computer Science, IT, or related fields.
• Minimum 5 years in related IT/Systems support role.
• Industry certifications like MD-102, CCNA, CompTIA A+/Network+, ITIL are favored.

Responsibilities

• Lifecycle support for all IT assets at State Bank of India Hong Kong, including hardware and peripherals.
• Configure and maintain operating systems; deploy monthly patches.
• Install and support standard office apps and messaging tools.

Skills

IT support

Network troubleshooting

Endpoint maintenance

Technical documentation

Education

Bachelor’s Degree or Diploma in Computer Science/Information Technology/Computer Engineering

Tools

MD-102

CCNA

CompTIA A+/Network+

ITIL

Job description

State Bank of India Hong Kong is hiring for a Bank Assistant - Systems/IT Support to manage lifecycle of IT assets, assist in OS configuration, and support enterprise software and security tools. The role involves hands-on hardware, network, and regulatory platform support in a fast-paced banking environment.

The ideal candidate has 5+ years in IT support, relevant certifications, and a strong focus on security, backups, and continuity planning. Located in Hong Kong and working on-site.