AVP, Operational Risk Management, Consumer Banking

DBS Bank (Hong Kong) Limited; Hong Kong; Sur place; HKD 600 000 - 1 100 000; Plein temps

Résumé du poste

DBS Bank (Hong Kong) Limited is seeking an experienced Risk Management professional for the Consumer Banking Group.

The role focuses on managing operational risk, incident escalation, and RCSA/KRI, aligning with risk policies and governance. A strong control mindset and stakeholder management are essential in a collaborative, fast-paced banking environment.

Qualifications

• Minimum 5–8 years in banking risk/controls or related fields.
• Solid knowledge of operational risk concepts and frameworks.
• Experience with incident management and risk events.

Responsabilités

• Manage the Consumer Banking Group's operational risk profile, including events, RCSA, KRI, and business continuity.
• Ensure incidents are escalated and reported per standards; review events with units via root cause analysis and remediation follow-ups.
• Monitor RCSA completion and guide risk identification and control assessment; ensure action plans address gaps.
• Facilitate the implementation of operational risk policies and standards within CBG through timely communication.
• Collaborate with business units to provide operational risk advisory on changes and new processes.
• Strengthen risk and conduct culture through newsletters, awareness campaigns, and training with SMEs.
• Track action plans addressing key and emerging risks and prepare assessments and management summaries.

Connaissances

Stakeholder mgmt

Critical thinking

Change management

Learning mindset

Control mindset

Formation

Bachelor's degree

Description du poste

Responsibilities

• Manage the Consumer Banking Group's (CBG) operational risk profile, covering operational risk events, Risk and Control Self-Assessments (RCSA), Key Risk Indicators (KRI), business continuity, and other operational risk-related matters.
• Ensure operational risk incidents are escalated and reported in accordance with the Bank's incident management standards, and review risk events with relevant units through root cause analysis, impact assessments, and remediation follow-ups.
• Monitor the completion of RCSA and provide guidance on the identification and assessment of risks and controls. Monitor and track that proper action plans are established to address any identified control gaps.
• Facilitate the implementation of operational risk policies and standards within CBG through timely communication and coordination.
• Collaborate with business units and relevant subject matter experts (SMEs) to provide operational risk advisory on business change initiatives, new processes, and control enhancements.
• Strengthen risk and conduct culture through newsletters, awareness campaigns, and coordinated training, working alongside relevant SMEs to enhance overall risk awareness.
• Track and monitor action plans addressing key and emerging risks, and prepare assessments, management summaries, and proposed actions as appropriate.

Requirements

• Degree holder with a minimum of 5–8 years of experience in banking, featuring exposure to controls, compliance, audit, risk management, or related functions.
• Strong control mindset and sound knowledge of operational risk management.
• Excellent stakeholder management skills, with the ability to engage effectively to foster trust and confidence.
• Ability to apply critical thinking, embrace change, maintain a positive approach to new developments, and demonstrate a strong willingness to learn.

Location

One Island East

Job

Risk Management

Schedule

Regular

Employee Status

Full time

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

DBS is at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" by Euromoney and the world's "Most Innovative in Digital Banking" by The Banker. In addition, DBS has been accorded the "Safest Bank in Asia" award by Global Finance for 17 consecutive years from 2009 to 2025.

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

DBS is at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" by Euromoney and the world's "Most Innovative in Digital Banking" by The Banker. In addition, DBS has been accorded the "Safest Bank in Asia" award by Global Finance for 17 consecutive years from 2009 to 2025.