AVP, Distribution Management

OCBC Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 520,000 - 940,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Professional development opportunities

Community initiatives

Job summary

OCBC Bank is seeking a seasoned professional to develop performance management frameworks for its branch and sales network. You will drive sales efficiency, analyze portfolios, and collaborate with stakeholders to improve productivity and customer-centricity.

The role requires a 5+ year track record in sales planning and performance management, plus strong analytical and communication skills in Chinese and English. A proactive, independent work style is essential.

Qualifications

• University degree in business administration or related discipline.
• Minimum of 5 years relevant experience in sales planning and performance management.
• Familiarity with branch transformation and process improvement.
• Mature, proactive and able to work independently.
• Strong analytical, presentation and problem solving skills.
• Proficient in Chinese & English (written & spoken).

Responsibilities

• Develop a structured and effective performance management framework at branch and sales network.
• Follow up with branch on sales performance and improve efficiency and uplift productivity.
• Review customer wealth portfolios and collaborate on deep dive portfolio analysis to provide solutions.
• Help enhance customer centricity and shape behaviour for building a reliable salesforce.
• Work with stakeholders to improve sales productivity and support regional initiatives on ad hoc projects.

Skills

Sales planning

Performance management

Analytical skills

Presentation skills

Problem solving

MS Office

Chinese & English

Independent

Proactive

Education

Bachelor's in Business Admin

Tools

MS Office

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Job Summary

Develop performance management frameworks, enhance sales efficiency, analyze customer portfolios, and collaborate with stakeholders to improve productivity and support initiatives.

What you do

• Assist in developing a structured and effective performance management framework at branch and sales network
• Follow up with branch on their sales performance and improve sales efficiency and uplift productivity and customer centricity by implementing various initiatives
• Assist in reviewing customer’s entire wealth portfolios and work with frontlines on deep dive portfolio analysis to ensure appropriate solutions and services are provided
• Help enhance customer centric and highlight customer needs and to shape behaviour intended for building a reliable salesforce team to attain sustainable business growth
• Work closely with different stakeholders to improve sales productivity and support regional initiatives on ad hoc projects in relation to frontline staff

Who you are

• University degree in business administration or related discipline
• Minimum of 5 years relevant working experience with proven experience in sales planning and performance management
• Familiarity with branch transformation and process improvement
• Mature, proactive and able to work independently
• Strong analytical, presentation and problem solving skills
• Proficient in MS office applications including Excel, Word and PowerPoint
• Proficient in both written & spoken Chinese & English

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.

Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.