Assurance - Forensic & Integrity Services - Crisis Management - Manager

EY; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

EY's Forensic & Integrity Services Crisis Management team in Hong Kong is seeking a Manager to help clients prepare for, respond to, and recover from complex crisis events, working with Partners and Senior Managers to develop frameworks, run simulations, and guide live incidents.

You will coordinate with executive leadership across Legal, Risk, Compliance, HR, Communications, Security and Cyber teams to deliver risk-informed crises governance and post‑incident learnings.

Qualifications

• Approximately 5 to 8 years of relevant experience in crisis management, resilience, business continuity, or related disciplines.
• Experience leading client engagements and managing project teams.
• Experience developing crisis response plans, playbooks, governance frameworks, or resilience programs.
• Experience facilitating workshops, simulations, or executive exercises.
• Professional certifications such as CPA, CFE, MBCI, PMP or equivalent would be advantageous.

Responsibilities

• Lead crisis management, resilience, and preparedness engagements for clients across various industries.
• Design and implement crisis management frameworks, governance structures, escalation protocols, response plans, and playbooks.
• Facilitate crisis simulations and executive workshops for clients to test readiness and decision-making.
• Support clients during live crises by coordinating EY engagement teams to identify issues and options.
• Develop executive briefings, situation reports, and decision-support materials for senior management.

Skills

Crisis management

Stakeholder management

Leadership

Project management

Executive communication

Education

CPA / CFE

PMP

Job description

Assurance - Forensic & Integrity Services - Crisis Management - Manager - Ernst & Young Advisory Services Limited - Hong Kong

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

As a Manager within EY Forensic & Integrity Services, you will join our Crisis Management team and help organizations prepare for, respond to, and recover from complex crisis events. You will work directly with our Partners and Senior Managers to help our clients to develop crisis management frameworks, lead crisis simulations, support organizations during live incidents, and drive recovery and resilience initiatives following a crisis. The manager role will involve developing relevant contents for our clients, and coordinating with the client’s executive leadership teams, including but not limited to their Compliance and Risk leaders, General Counsel, Communications and Public Relations teams, Human Resources, Security and Cyber teams, and other key stakeholders during crisis situations.

Your Key Responsibilities

• Lead crisis management, resilience, and preparedness engagements for clients across a range of industries.
• Design and implement crisis management frameworks, governance structures, escalation protocols, response plans, and playbooks.
• Facilitate crisis simulations and executive workshops for clients to test their crisis readiness and decision‑making capabilities.
• Support clients during live crisis situations through managing the EY engagement team to identify issues, evaluate response options, and coordinate stakeholders.
• Develop executive briefings, situation reports, action trackers, and decision‑support materials for senior management and crisis leadership teams.
• Conduct post‑incident reviews and lessons learned assessments, identifying opportunities to strengthen organizational resilience and crisis response capabilities.
• Work closely with client stakeholders including executive leadership teams, Legal, Risk, Compliance, Human Resources, Communications, Security, and Cyber Security functions during crisis preparedness and response activities.
• Manage project delivery, budgets, timelines, and engagement teams to ensure high quality outcomes.
• Support proposal development, business development activities, thought leadership and growth of the Crisis Management practice.
• Coach and develop junior team members and contribute to capability development within the team on crisis management capabilities.

Skills and Attributes for Success

• Strong understanding of organizational resilience, business continuity, emergency management, financial or integrity related investigations, or risk management.
• Ability to remain calm and effective in high‑pressure and rapidly evolving situations.
• Strong stakeholder management and facilitation skills.
• Excellent written and verbal communication skills, including the ability to prepare and present executive‑level materials internally within EY and externally to our clients.
• Strong project management and team leadership capabilities.

To qualify for the role you must have

• Approximately 5 to 8 years of relevant experience in crisis management, resilience, business continuity, financial or integrity related investigations, risk advisory, regulatory response, corporate security, or related disciplines.
• Experience leading client engagements and managing project teams.
• Experience developing crisis response plans, playbooks, governance frameworks, or resilience programs.
• Experience facilitating workshops, simulations, or executive exercises.
• Professional certifications such as CPA, CFE, MBCI, PMP or equivalent and working knowledge of business continuity frameworks such as ISO 22301:2019 (Business Continuity Management Systems) would be advantageous.

What we offer you

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.