Associate, Social Commerce

Klook; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

International team

Global brand growth

Growth opportunities

Ownership of projects

Dynamic challenges

Job summary

Klook is hiring for a KOL Community Manager to recruit travel influencers, manage creator relationships, and scale our affiliate program.

You’ll engage with creators, coordinate trials and sponsorships, and repurpose user-generated content across Klook’s channels while staying ahead of social trends and platform changes.

Qualifications

• 1–2 years of experience in marketing and influencer relations.
• Strong sense for social media trends and creator ecosystems.
• Excellent interpersonal and pitching skills to partner with creators.
• Basic photography or photo editing skills are a plus.
• Hands-on experience with affiliate platforms to drive revenue.

Responsibilities

• Identify, pitch, and onboard travel influencers aligned with target audiences.
• Collaborate with team and agencies to manage creator campaigns and trials.
• Support scale of KOL Affiliate Program with performance-based deals.
• Repurpose high-performing user-generated content across channels.
• Manage day-to-day engagement on official channels and assist with campaigns.
• Track trends, destination highlights, and platform updates to stay relevant.

Skills

Marketing

Influencer relations

Pitching & relationships

Social media trends

Photo editing basics

Affiliate marketing

Job description

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do

KOL Community Management

• Content Creator Recruitment & Outreach: Identify, pitch, and onboard travel influencers, travel bloggers, and digital nomads aligned with our target audiences.
• Community Engagement: Work with internal team and agency closely to contact KOLs, including managing travel or domestic experiences trials, overseas trip sponsorship arrangement, and keeping creators continuously engaged with our brand.
• Proactively support the team to manage and scale our KOL Affiliate Program via pitching win-win commission structures.
• UGC Integration: Repurpose high-performing user-generated travel content, reels, and itineraries across our official social channels to drive store traffic.
• Community & Channel Maintenance: Support day-to-day engagement on official channels (answering booking/product questions in DMs and comments) and assist with seasonal campaign planning.
• Trend Spotting: Stay on top of travel trends, viral destinations, platform updates, and competitor creator strategies to keep our brand relevant and top-of-mind.

What you’ll need

• 1–2 years of experience in marketing, influencer relations
• Digital savvy, stay ahead of social media trends
• Exceptional interpersonal and pitch skills— know how to build genuine relationships with creators and pitch performance-driven deals.
• Ability to create simple social media content e.g. basic knowledge of photography and photo editing skills would be a plus
• Hands‑on experience with affiliate platforms of driving e‑commerce revenue via creator channel will be a plus

What you’ll get

• An awesome team of international colleagues
• A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead
• An environment that values and supports your growth
• Ownership of projects with real impact
• No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer.

We hire talented and passionate people of all backgrounds.

We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive.

We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”).

Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for.

Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.