Associate Platform Manager - Assets & Operations Services

CLP; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

CLP in Hong Kong seeks an experienced IT professional to serve as SME for generation and power systems, leading requirement analysis, system design, and end-to-end delivery of critical IT platforms.

You will coordinate with vendors, guide junior staff, ensure high availability, incident management, and adherence to security and governance standards across SaaS/PaaS/IaaS deployments; fluency in English required, Mandarin desirable.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 6-8 years IT service experience; junior role possible for fewer years.
• Extensive vendor management across SaaS, PaaS, IaaS.
• Experience supporting critical systems with 7x24 incident response.
• Excellent communication with vendors and stakeholders.
• Strong problem-solving and analytical skills.
• Proactive, performance-driven, and continuous professional development.
• English fluency; Mandarin desirable.
• Knowledge of utilities/energy IT systems; DevOps and AI concepts desirable.

Responsibilities

• Act as SME, conducting user requirement analysis, end-to-end system design, and enhancements to meet business objectives.
• Collaborate with vendors and service providers for planning, delivery, and support; ensure quality, timelines, and expectations.
• Lead and guide junior IT staff on project delivery and system support.
• Oversee implementation and ongoing support of critical IT systems for generation and power operations.
• Ensure high availability, reliability, and performance; coordinate incident management and root-cause analysis.
• Ensure compliance with enterprise architecture, security standards, governance, and proper documentation.

Skills

Vendor management

Project delivery

Cloud platforms

System integration

Incident management

English proficiency

Mandarin desirable

Education

Bachelor's degree in IT/CS

Master's degree desirable

Tools

.NET

JavaScript

PowerShell

MS Power Platform

T-SQL

RDBMS

Azure

Alibaba Cloud

Job description

Location: Hung Hom

Employment period: 1-year contract (For internal application, only short-term employment contract’s terms and condition will be offered for this position regardless of job applicant’s current job category)

Key Responsibilities

• Serve as a Subject Matter Expert (SME) in relevant domain, conducting user requirement analysis, end-to-end system design, system enhancements, and troubleshooting, ensuring solutions are aligned with business and operational objectives.
• Collaborate closely with vendors and service providers for solution planning, service delivery, and technical support, and ensure deliverables meet agreed quality, timelines, and expectations.
• Lead and guide junior IT staff (analysts, associates) on project delivery and system support (if necessary)
• Oversee the implementation and ongoing support of IT systems which are crucial to CLP’s business operations, particularly those related to the Generation and Power System. Key systems include but are not limited to:
• Integrated Commodity Management System
• Generation & Emission Optimization and Fuel Forecast System
• Unit Commitment System
• Asset Health Management System
• Ensure high availability, reliability, and performance of critical systems, including incident management coordination, root cause analysis, and implementation of preventive measures.
• Participate in and be accountable for various system lifecycle activities including planning, design, development, deployment, testing, training, system cutover and rollout, documentation, maintenance, and support.
• Ensure solutions comply with enterprise architecture, security standards, and governance / audit requirements, with proper documentation maintained.

Requirements

• A recognized university degree in Information Technology, Computer Science, or related disciplines. Master’s degree in related domain is desirable.
• 6-8 years of IT service experience. Candidates with less experience may be considered for junior role.
• Extensive project implementation and vendor management experience across different cloud service models (SaaS, PaaS, IaaS)
• Experience in supporting critical systems and working effectively under pressure (e.g., 7x24 incident response and management)
• Good communication skills with demonstrated ability in vendor, change, and stakeholder management.
• Strong problem-solving and analytical skills
• Proactive, performance driven and results oriented.
• Commitment to continuous professional development
• Proficient in spoken and written English, fluent in Mandarin is desirable.
• Hands-on experience or knowledge in the following areas:
• IT applications in utilities or energy sectors.
• Technologies including .NET, .NET Framework, JavaScript, PowerShell, Microservices, MS Power Platform, T-SQL, RDBMS.
• Cloud computing platforms such as Microsoft Azure and Alibaba Cloud.
• System integration across different cloud services models (SaaS, PaaS, IaaS) and different integration approaches.
• IT system troubleshooting and performance tuning.
• Domain knowledge in Generation and Power Systems is highly desirable
• Knowledge / experience in DevOps, Test Automation, FinOps and AI concept / adoption is highly desirable

About Clp

CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees.In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.