Associate, Client Services- Japanese Speaker

Third Bridge (Hong Kong) Limited; Hong Kong; On-site; HKD 255,000 - 345,000; Full time

Benefits offered by this job

Bonus scheme

Vacation days

Personal development allowance

Private medical insurance

Housing allowance

Pension scheme

Work from Anywhere

Flexible days

Social events

Job summary

Third Bridge (Hong Kong) Limited is seeking an Associate for our Japanese Team. You’ll spend much of your time on the phone, locating experts, building relationships, and persuading them to speak to our clients. You’ll also set up consultations and negotiate terms, while developing relationships to drive outcomes.

Native in Japanese and fluent in English are required. You’ll engage in client engagement, negotiation, and project management in a fast-paced, high-performance culture with strong

Qualifications

• Native level Japanese language proficiency and fluent English required.
• Excellent communication skills, especially on the phone.
• Strong academic credentials or proven background in customer-focused roles; ability to build expertise in engagement, influence, negotiation, project management and stakeholder management.

Responsibilities

• Identify and connect with experts, building relationships and persuading them to speak with clients.
• Set up consultations between clients and experts and negotiate terms of each meeting.
• Manage multiple projects simultaneously with a high-performance, results-driven mindset.
• Deliver exceptional service, continually develop relationships, and exceed client expectations.

Skills

Native Japanese

Fluent English

Communication skills

Client engagement

Negotiation

Project management

Stakeholder management

Education

Bachelor's degree

Job description

About Third Bridge

We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need - fast.

Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers.

What you’ll do

As an Associate, you’ll spend much of your time on the phone, tracking down experts, building relationships with them and persuading them to speak to our clients. Ultimately, it’s about finding out whether they’re the right fit for our clients’ needs, and whether they know the answers to the questions our clients want to ask.

Then, you’ll set up consultations between our clients and the experts you find and negotiate the terms of each meeting. All while continuing to develop and strengthen the relationships you create.

It’s exciting, fast-paced, deadline-driven, and results-oriented - and you’ll focus on delivering the highest standards of service as you take on multiple projects at once. But there’ll also be lots of opportunities to focus on yourself too, and we’ll support you with all the training, learning and development you need to progress and grow into your role - and beyond.

We're a business that supports the investment industry - so it makes sense that we also invest in our people, too.

What you’ll need

Native in Japanese and fluent in English.

Of course, brilliant communication skills - especially using the phone - are essential.

We’re looking for strong academic credentials, or a proven background in a customer-focused role. You’ll be looking to build your expertise in client engagement, influencing, negotiation, project management and stakeholder management - or you’ll be looking to build on your existing knowledge in these areas. But either way, you’ll need to be the kind of person who thrives in a hands-on, high-performance role where results matter.

Attention to detail and an ability to work under pressure are just as important, and you’ll more than feel at home in a culture that’s built on feedback, open communication, continuous learning and winning as a team.

Above all, you’ll have what it takes to exceed our clients’ expectations with every call you make, every consultation you arrange, and every contract you impact…

What our people love about being Associates in Japanese Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them.
• Partnering firsthand with the leading investors and strategy consulting firms in the world and being privy to their thought process with all the learning this leads to
• Building their career in business on a foundation of problem-solving, communication and commercial skills
• Living by "great minds think differently" in a diverse and inclusive team.

Thrive at Third Bridge!

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement. You can expect clear performance goals and to be recognized for your contributions. After ~2 years of strong results you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone. Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organization.

• We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:
• Competitive base salary of HKD 300,000 annually with access to our bonus scheme
• Vacation:15 days (which increases to 20 days after 2 years of service)
• Learning: personal development allowance of HKD9,800 peryear, which can be used for any learning programs you feel would be beneficial for you
• Health and wellbeing: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Future and family: pension scheme and vitality private medical insurance
• Flexibility:2 annual volunteer days, 2 personal days, Work from Anywhere program, and flex days, offered at the company’s discretion and subject to annual review
• Social: weekly optional social gatherings, daily breakfast and snacks, social events

More Job Information

Job Function

銀行 · 金融服務 - 一般 · 其他

Location

中環

Employment Term

全職

Education

學士