Associate, Client Management, Commodities

CLSA; Hong Kong; On-site; HKD 540,000 - 750,000; Full time

Job summary

CLSA is seeking an associate-level onboarding professional to manage end-to-end client onboarding for commodities relationships in a multi-jurisdictional setting. You will coordinate with Sales, Traders, Compliance and Legal to ensure complete KYC, documentation and regulatory adherence.

Responsibilities include maintaining GoldTier workflows, handling exceptions, and supporting audits. Strong English communication and proficiency with PowerPoint and Excel are required; Mandarin/Cantonese is a

Qualifications

• Strong AML/KYC and regulatory compliance understanding across multiple jurisdictions.
• Hands-on experience with end-to-end onboarding and account opening workflows within a financial institution.
• Ability to explain pre-trade processes and ISDA-related steps to Sales, Traders and Clients.

Responsibilities

• Manage onboarding of new commodities client relationships, including account opening, due diligence, and system setup.
• Guide Sales and Traders during onboarding based on counterparty status and jurisdiction.
• Maintain GoldTier with correct documents at inception and during reviews.
• Coordinate with Compliance, Legal, and Business Management on exceptions and approvals.
• Support AML Compliance audit and regulatory inspections related to onboarding.

Skills

AML/KYC

Onboarding

Cross-border

Documentation

Regulatory knowledge

Communication

PowerPoint

Excel

Education

Undergraduate degree in Finance, Economics, Business, Law or similar

Tools

ISDA knowledge

GoldTier system

Job description

Key Areas of Responsibilities

• Manage the onboarding of new Commodities client relationships introduced by the front office, including account opening, due diligence, documentation, and system setup. Ensure compliance with CSI’s policies, standards, and regulatory requirements while facilitating the seamless activation of trading and settlement capabilities across front-to-back operational systems.
• Guide Sales and Traders during the account opening and onboarding process on the requirements, as each case may differ given the counterparty’s investor status and the jurisdiction(s) involved to define the risk-based rating for the prospect.
• Upkeep CSI’s central account workflow system, GoldTier, with the correct constitutional and authority documents at inception.
• Partner with KYC Operations on periodic reviews, account remediation, and documentation refresh activities to maintain accurate and up-to-date records in GoldTier.
• Identify onboarding exceptions, documentation gaps and policy deviations, and coordinate the relevant approvals from Compliance, Legal, and Business Management.
• Support inquiries related to audit and regulatory inspections of Commodities and other directives from AML Compliance.
• Coordinate with Sales, Trading, Compliance, Legal and Operations teams to facilitate efficient onboarding and remediation processes.
• Maintain and upkeep counterparty/client signatory and authority-to-trade documentation to facilitate setup on Commodities electronic trading venues and support any manual signatory execution requirements with the counterparty/client. Support all counterparty/client administration setup activities for new clients, ensuring required system configurations are in place prior to trading and that all subsequent amendments and changes are accurately reflected before trading under the new setup.

Requirements

• Strong understanding of international markets’ AML & KYC requirements, preferably at least 3 years of direct experience with a financial institution that operates in multiple jurisdictions will be considered for the Associate role, those with less experience may be considered for an Analyst role.
• Direct experience in independently dealing with account opening workflow system in a global financial institution preferred Hands-on experience managing end-to-end client onboarding and account opening processes within a global financial institution and familiarity with the various steps in achieving full compliance to deal with account opening using the international AML risk-based approach to define a counterparty’s risk rating will be preferred.
• Ability to explain Commodities’ pre-trade process (e.g. ISDA setup, cross-border transfer transaction, precious metal settle) to handhold Sales, Traders and Clients through the account opening process for onboarding will be a major plus.
• Familiarity of trading agreements used in the international OTC derivative markets, including ISDA, VM/IM requirements, CSACSA, and their downstream operational impacts. Associate level must have hands on experience in this area.
• Good prioritization, organizational, and multi-tasking skills.
• Self-motivated, desire to be challenged and eager to learn.
• Knowledge of SFC requirements around Hong Kong and/or Professional Investors desirable.
• Attention to detail and process oriented.
• Proficient in PowerPoint, Word and Excel
• At least an undergraduate degree in Finance, Economics, Business, Law or of a similar nature.
• Good communication skills (verbal and written) are a must-have. Fluency in English is a must due to constant review of constitutional and authority documents as well as regulatory rules., Business Mandarin/Cantonese is desirable but not mandatory.