Assistant Officer – Examinations Administration (Ref: SE/08/336)

Hong Kong Examinations and Assessment Authority; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Benefits offered by this job

MPF benefits

Medical and dental care

Contract-end gratuity

Job summary

Hong Kong Examinations and Assessment Authority is seeking an experienced administrator to support the HKDSE process. The role includes processing applications from candidates with special needs, coordinating with schools, allocating examination centres, and organizing personnel and logistics for both written and speaking components.

The appointee will respond to enquiries, manage complaints and examine irregularities, and may perform user acceptance testing of the system.

Qualifications

• Bachelor's Degree in any discipline.
• At least 3 years' experience in general administration.
• Proficient in Word, Excel, PowerPoint and Chinese word processing.
• Good command of spoken and written English and Chinese; Putonghua an advantage.
• Independent, meticulous, flexible and a good team player.

Responsibilities

• Provide administrative support for HKDSE conduct, including candidate processing and liaison with schools.
• Arrange examination centres, personnel appointments and logistics for written and speaking exams.
• Handle enquiries, complaints and irregularities; perform user acceptance tests of application systems.
• Occasional outdoor duties and working outside office hours during examination periods.

Skills

Administrative support

Communication

Teamwork

MS Office

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Chinese word processing

Job description

The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the following post:

Duties: The appointee will provide administrative support for the conduct of the HKDSE including processing of applications from candidates with special needs, liaison with schools and candidates, allocation of examination centres, appointment of examination personnel, logistics arrangements for written and speaking examinations, handling enquiries and complaints, investigation/ processing of examination irregularities and performing user acceptance tests of the application systems. The job holder will also be required to perform outdoor duties and work outside office hours during the examination period.

Requirements:

• (a) A Bachelor's Degree in any discipline;
• (b) At least 3 years' working experience in general administration, desirably in education sector;
• (c) Proficient in computer applications including Word, Excel, PowerPoint and Chinese word processing;
• (d) Good command of spoken and written English and Chinese, knowledge of Putonghua is an advantage;
• (e) Mature, self-motivated, meticulous minded, flexible, and able to work independently; and
• (f) Good team player with good interpersonal and communication skills.

Employment Terms: The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs.

Date for Application Review: 24 August 2026

Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and earliest availability should be sent to the Manager - Human Resources, by quoting the position applied and reference number via email at ••••@hkeaa.edu.hk. Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (http://www.hkeaa.edu.hk).