Assistant Manager, Policyowners Services & Operations

Chubb European Group Ltd.; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Job summary

Chubb European Group Ltd. in Hong Kong is seeking a candidate to process policy alterations and support various operational tasks. Responsibilities include handling enquiries, assisting in quality assurance, and managing group life administration matters. The candidate will also support ad hoc projects, preparing user requirements and conducting user acceptance tests.

This position is vital for ensuring smooth operations and high-quality service delivery within the company.

Responsibilities

• Process policy alterations according to policyowners' instructions.
• Support ad hoc projects including preparation of user requirements.
• Assist in daily operation monitoring and quality assurance.
• Handle enquiries from distributors and internal departments.
• Manage group life administration matters like member movement.

Job description

Chubb European Group Ltd. in Hong Kong is seeking a candidate to process policy alterations and support various operational tasks. Responsibilities include handling enquiries, assisting in quality assurance, and managing group life administration matters. The candidate will also support ad hoc projects, preparing user requirements and conducting user acceptance tests.

This position is vital for ensuring smooth operations and high-quality service delivery within the company.