Assistant IT Manager

Centre for Oncology and Immunology; Hong Kong; On-site; HKD 330,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Annual leave

Medical benefits

Job summary

A leading research center in Hong Kong seeks an Assistant IT Manager to provide technical support for researchers and manage IT services. Key responsibilities include troubleshooting issues, managing networks, and providing audio-visual support for events. Ideal candidates will hold a degree in Information Technology, possess technical expertise in servers, and have programming skills in languages such as Python and Java. Candidates must be organized, detail-oriented, and communicative to succeed in this hybrid role.

Qualifications

• Bachelor’s degree preferably in Information Technology.
• Preferred experience in server administration.
• Basic programming knowledge in multiple languages.
• Basic programming knowledge in Python, C/AL, AL, HTML, CSS, Java or JavaScript is an asset.

Responsibilities

• Provide day-to-day end-user technical support.
• Manage network infrastructure and servers.
• Assist with IT trainings and inductions.
• Deploy and upgrade hardware/software; maintain IT inventory records.
• Liaise with external vendors to deliver IT products and services; manage in-house web apps.
• Deliver IT trainings and inductions to staff; perform other duties as assigned.

Skills

Technical support

Troubleshooting

Communication skills

Team player

Self-motivated

JavaScript

HTML/CSS

Java

Education

Bachelor's degree in Information Technology

Tools

Windows Server

Linux Server

Microsoft Teams

Zoom

Python

HTML

CSS

Java

JavaScript

Job description

Job Responsibilities

Applications are invited for appointment as Assistant IT Manager (Ref.: 103267), to commence as soon as possible, on a fixed-term basis, with the possibility of renewal subject to satisfactory performance and mutual agreement.

The appointee is expected to provide day-to-day end-user technical support (both software and hardware) and troubleshooting services to researchers and admin team of the R&D Centre. He/She will be responsible for providing IT technical/audio-visual support to Centre’s events and should be familiar with video conference solutions (Microsoft Teams and Zoom). The successful candidate will be required to assist with the management and maintenance of the Centre’s network infrastructure, computer servers and NAS as well as to implement internal data security policies to enhance Centre’s cyber security.

Other responsibilities include supporting and administering anti-virus control on all computer hardware; providing emergency support in relation to security operations; performing hardware/software deployments and upgrades; managing/maintaining up-to-date inventory records for IT-related equipment; liaising with external vendors to deliver IT products, services and solutions for Centre’s operation; managing website and in-house web applications; providing in-house IT trainings and inductions to Centre’s staff; and performing any other duties as assigned.

Qualifications And Skills

Applicants should possess a bachelor’s degree, preferably with Information Technology background and System Information knowledge. Those with some relevant hands-on experience in Windows and Linux server administration and operations, establishment or set-up of data centre infrastructure, cyber security or PC and software configuration are preferred. A basic programming knowledge in Python, C/AL, AL, HTML, CSS, Java or JavaScript would be an asset.

The applicants should have a good command of written and spoken English and strong communication skills, team player, self-motivated, organized, detail-minded, hardworking, willing to learn new techniques, and able to work well in a multidisciplinary team.

The appointee shall work in Hong Kong Science and Technology Park. Overseas graduates are welcome to apply, the qualification awarding institution should be one of the top 100 institutions for STEM-related subjects in QS/Shanghai Jiao Tong Uni/Times Higher Education/U.S. News world university rankings.

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

How To Apply

Applicants should submit their up-to-date C.V. and research publication list (where applicable), quoting the job reference number, with information of current/expected remuneration and availability, to [e-mail].

Review of applications will commence as soon as possible or until the posts are filled, whichever is earlier.

The personal data provided in your application process will be used for recruitment and other employment-related purposes. The personal data may be transferred and disclosed to, and used by HKU Innovation Holdings Limited and The University of Hong Kong for the above purposes.

We are an equal opportunities employer and welcome applications from all qualified candidates.