Assistant Director of Security & Operational Risk

The Peak Complex; Hong Kong; On-site; HKD 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Medical insurance (family)

Public holidays 17

Annual leave 20 days

Carer's leave 3 days

Retirement plan

Performance bonus

Job summary

The Peak Complex in Hong Kong seeks an Assistant Director of Security & Operational Risk to lead security and risk strategies across The Peak Complex, safeguarding guests, employees and assets. You will drive incident response, risk assessments, and security technology management, while coordinating with internal departments and external agencies.

With 10+ years in security and a degree in security or risk management, you will mentor teams, manage budgets, and ensure a secure guest experience in

Qualifications

• At least 10 years of relevant experience in security, safety, operational risk, and business continuity within a sizeable organisation.
• Bachelor’s degree in security management, Risk Management, Business Management, Facilities Management, Occupational Safety and Health, or a related discipline.
• Minimum 3 years’ experience as a Registered Safety Officer and holder of a valid Security Personnel Permit.
• Experience in managing Grade A commercial properties and shopping malls; experience in tourist attractions would be an advantage.
• Excellent command of spoken and written English; proficiency in Cantonese and Putonghua is preferred.
• Mature, composed, and able to exercise sound judgement and make effective decisions under pressure.
• Strong communication, influencing, coaching, and stakeholder management skills.
• Analytical, practical, and solution-oriented, with strong risk awareness and problem-solving skills.

Responsibilities

• Lead the implementation of security and operational risk strategies to safeguard our people, guests, assets and reputation.
• Play a vital role in fostering a safe and secure environment that enhances the guest experience.
• Develop and implement security, safety and operational risk strategies for The Peak Complex.
• Review and strengthen security procedures, safety arrangements, incident response protocols, crowd management measures, traffic control arrangements, and preventive controls, and recommend practical improvement actions to management.
• Monitor and evaluate the effectiveness of outsourced security contractor performance, service standards, manpower deployment, contract compliance and improvement actions.
• Oversee physical security arrangements and security technology, including CCTV, access control, alarms, communication systems, and control room operations.
• Conduct and maintain threat, vulnerability, and risk assessments across property and tram operations, public areas, assets, and business continuity.
• Lead and coordinate security incident and crisis response activities, including escalation, stakeholder coordination, effective communication, and post-incident follow-up.
• Utilise security and risk management platforms to support threat monitoring, incident management, reporting, and decision-making.
• Lead health and safety initiatives, audits, drills, inspections and improvement projects, ensuring timely follow-up on identified actions.
• Support budget planning, contractor cost reviews, and productivity improvement initiatives.
• Maintain effective working relationships with internal departments, tenants, contractors, suppliers, government departments, law enforcement, emergency services and public utilities organisations.

Skills

Security management

Risk management

Leadership

Communication

Stakeholder management

Decision making

Education

Bachelor’s degree in security management

Job description

Assistant Director of Security & Operational Risk

One of the world’s most spectacular city skyline views can be found at Hong Kong’s Victoria Peak, with The Peak Tower offering adynamic retail and commercial proper ty. Our journey started in 1888 when the Peak Tram was established as Asia’s first funicularrailway, and an hour-long trip to the Peak by sedan chair was replaced by an exhilarating ride of under ten minutes. Today, thisremarkable feat of engineering remains one of the most photographed icons of Hong Kong and is one of the top touristattractions in the city, carrying six million passengers annually.

Working alongside a wonderful team in The Peak Complex, we are seeking an Assistant Director of Security & Operational Risk to support our Security & Operational Risk Team.

• Lead the implementation of security and operational risk strategies to safeguard our people, guests, assets and reputation


• Play a vital role in fostering a safe and secure environment that enhances the guest experience


• Exceptional market leading benefits such as comprehensive family medical insurance (including dependents), 17 public holidays, 20 days annual leave, 3 days carers leave, non-contributory retirement plan and performance bonus

Key Accountabilities

• Develop and implement security, safety and operational risk strategies for The Peak Complex.


• Review and strengthen security procedures, safety arrangements, incident response protocols, crowd management measures, traffic control arrangements, and preventive controls, and recommend practical improvement actions to management.


• Monitor and evaluate the effectiveness of outsourced security contractor performance, service standards, manpower deployment, contract compliance and improvement actions.


• Oversee physical security arrangements and security technology, including CCTV, access control, alarms, communication systems, and control room operations.


• Conduct and maintain threat, vulnerability, and risk assessments across property and tram operations, public areas, assets, and business continuity.


• Lead and coordinate security incident and crisis response activities, including escalation, stakeholder coordination, effective communication, and post-incident follow-up.


• Utilise security and risk management platforms to support threat monitoring, incident management, reporting, and decision-making.


• Lead health and safety initiatives, audits, drills, inspections and improvement projects, ensuring timely follow-up on identified actions.


• Support budget planning, contractor cost reviews, and productivity improvement initiatives.


• Maintain effective working relationships with internal departments, tenants, contractors, suppliers, government departments, law enforcement, emergency services and public utilities organisations.

General Requirements

• At least 10 years of relevant experience in security, safety, operational risk, and business continuity within a sizeable organisation.


• Bachelor’s degree in security management, Risk Management, Business Management, Facilities Management, Occupational Safety and Health, or a related discipline.


• Minimum 3 years’ experience as a Registered Safety Officer and holder of a valid Security Personnel Permit.


• Experience in managing Grade A commercial properties and shopping malls; experience in tourist attractions would be an advantage.


• Excellent command of spoken and written English; proficiency in Cantonese and Putonghua is preferred.


• Mature, composed, and able to exercise sound judgement and make effective decisions under pressure.


• Strong communication, influencing, coaching, and stakeholder management skills.


• Analytical, practical, and solution-oriented, with strong risk awareness and problem-solving skills.