Asia Distribution Risk & Controls Leader — Quality & Compliance

Company 331 - Manulife Financial Asia Limited; Hong Kong; Hybrid; HKD 1,500,000 - 3,000,000; Full time

Job summary

Manulife/John Hancock seeks a Director, Asia Distribution Risk & Control to support the Asia Sales Quality and Distributor compensation controls across Life Insurance markets. This role will lead risk governance, engage with senior stakeholders, and drive data-driven controls in a complex regional matrix.

You will partner with Channel Heads, Compliance, and Risk teams to identify and mitigate distribution risks, ensure CAP closures, and shape risk-aware business strategies across Asia.

Qualifications

• 5–10 years in distribution/operations/risk controls in life insurance (preferred) or other financial industry.
• Experience in an audit, compliance or operational risk controls environment beneficial.
• Strong experience in Insurance Distributor Compensation and understanding of economic constructs.
• Knowledge of operations within a financial services organization; navigate risk policies and standards.
• Passion for governance and risk management with shown impact in previous roles.
• Excellent interpersonal, influencing, and project management skills.

Responsibilities

• Lead in a matrix environment with Asia segment business channels and Compliance to ensure risk management and quality standards.
• Govern Asia Distribution risk governance, reporting, and action tracking for senior management.
• Drive scoping and execution of new initiatives and CAPs across markets and channels.
• Develop data-driven analytics to monitor mis-selling, misconduct and fraud and enable remediation.
• Oversee controls testing plans and ensure Sales Quality processes are adhered to by distributors.
• Collaborate with regional teams to ensure alignment with Risk Policies and Group guidance.

Skills

Risk governance

Stakeholder management

Leadership

Data analytics

Communication

Risk frameworks

Audit experience

Financial services

Education

Bachelor's degree in finance or risk management

Job description

Manulife/John Hancock seeks a Director, Asia Distribution Risk & Control to support the Asia Sales Quality and Distributor compensation controls across Life Insurance markets. This role will lead risk governance, engage with senior stakeholders, and drive data-driven controls in a complex regional matrix.

You will partner with Channel Heads, Compliance, and Risk teams to identify and mitigate distribution risks, ensure CAP closures, and shape risk-aware business strategies across Asia.