Applications Production Support (Intelligent Automation) - IC

Classy Wheeler Limited; Hong Kong; Vor Ort; HKD 300.000 - 400.000; Vollzeit

Zusammenfassung

A regional IT services provider in Hong Kong is seeking a professional to develop ServiceNow and RPA platforms. The role involves troubleshooting user-reported issues, documenting procedures, and integrating disparate systems using APIs. Candidates should have experience in project collaboration and should be capable of working independently. This position offers the opportunity to innovate technical solutions to enhance business processes.

Qualifikationen

• Experience in ServiceNow / RPA platform development.
• Ability to troubleshoot technical problems reported by users.
• Proficient in integrating systems using SOAP and REST APIs.

Aufgaben

• Develops ServiceNow / RPA platforms for business solutions.
• Documents procedures and workflows.
• Collaborates on multiple projects and leads when required.

Jobbeschreibung

Client Description

Regional IT services and solutions provider

Job Description

• ServiceNow / RPA platform development
• Applies innovative technical solutions to business and the application processes
• Defines and documents procedures for processes and workflows
• Works on multiple projects as a project team member, occasionally as a project leader
• Responsible for troubleshooting problems as reported by users
• Supports Web access and electronic messaging services and maintains a secure systems environment
• Communicates effectively with management and other members of the project
• Integration of disparate systems using SOAP and REST APIs
• Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration
• Creation of Web Service for data integration
• Additional duties as assigned and defined by management