Analyst- Client Solutions (Japenese Speaker)(On-Site) (Hong Kong)

The Straits Network; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Lynk, Hong Kong-based, is seeking a Client Solutions professional with 1–3 years of experience to join our team focused on the Japan market. This full-time, on-site role involves expert engagement management, research support, and client servicing for global clients.

The ideal candidate is fluent in Japanese and English and passionate about consulting, research, and client engagement in a fast-paced global environment.

Qualifications

• Fluency in Japanese and English required.
• Experience in consulting, research, recruitment, client servicing, or related fields is valued.
• Strong communication and interpersonal skills.
• Analytical thinking and research capability.

Responsibilities

• Manage end-to-end expert engagement matching between clients and industry experts globally, focusing on Japan-related requests.
• Support market research, industry benchmarking, and competitive analysis for Japan-focused client projects.
• Assist with account management activities including renewals and ongoing engagement to grow existing client relationships.
• Collaborate with global internal teams to deliver Japan-focused client projects across regions.

Skills

Japanese language

English language

Client servicing

Research ability

Analytical thinking

Job description

Lynk is the best place to seek, build and share credible human expertise. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations.

We are seeking a Client Solutions professional (1–3 years experience) to join our team focused exclusively on the Japan market. This is a full-time, client-facing role involving expert engagement management, research support, and client servicing.

The ideal candidate is fluent in Japanese and English, and passionate about consulting, research, and client engagement in a fast-paced global environment.

Key Responsibilities

1. Client & Expert Engagement Management

• Manage end-to-end expert matching between clients and industry experts globally, with a focus on Japan-related requests
• Ensure timely and high-quality delivery of expert insights
• Build and maintain strong relationships with both clients and experts

2. Research & Consulting Support

• Support clients with market research, industry benchmarking, and competitive analysis focused on Japan
• Translate client requirements into structured research outputs
• Deliver clear, actionable insights to support decision-making

3. Client Growth & Retention

• Support account management activities including renewals and ongoing engagement
• Identify opportunities to grow existing client accounts
• Contribute to revenue growth through strong client servicing

4. Cross-Functional Collaboration

• Work closely with global internal teams to deliver Japan-focused client projects
• Ensure smooth execution of client requests across regions

What We Are Looking For

• 1–3 years of experience in consulting, research, recruitment, client servicing, or related fields
• Strong proficiency in Japanese and English (mandatory)
• Strong communication and interpersonal skills
• Analytical thinking and research capability
• Ability to work in a fast-paced, target-driven environment
• Self-motivated, proactive, and detail-oriented mindset
• Interest in consulting, markets, and business strategy

What We Offer

• Exposure to global clients and consulting-style projects
• Fast-paced, high-growth environment
• Performance-driven culture with strong career growth opportunities
• Opportunity to work on Japan-focused international projects
• Merit-based career advancement opportunities

Additional Information

Location: Hong Kong (On-site role)

Experience Required: 1–3 years

Language Requirement: Japanese (mandatory), English (professional level)

Full-time position

Notes

• Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.
• All new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.
• Lynk is an equal opportunities employer.