AI Outcome Delivery Architect (FDE)

Google Inc.; Hong Kong; Presencial; HKD 480 000 - 780 000; Tempo integral

Resumo da oferta

Google Inc. in Hong Kong seeks an AI Outcome Customer Engineer, Forward Deployed Engineering (FDE) to serve as an enterprise architect, technical debugger, and engineering liaison across pre-sale evaluation and post-sale delivery for strategic accounts.

You will design enterprise AI solutions, ensure secure integration of models and connectors into client data pipelines, diagnose complex issues, and translate technical risk into business impact for executive stakeholders.

Qualificações

• Bachelor's degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience leading technical delivery strategies, debugging systems, interfacing with product/engineering organizations, system design and orchestration frameworks.
• Experience with enterprise integrations (e.g., APIs, ECMs, identity), cloud infrastructure, or AI/ML model deployments.
• Ability to communicate in Mandarin fluently.

Responsabilidades

• Partner with account teams and practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core product and engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Descrição da oferta de emprego

Google Inc. in Hong Kong seeks an AI Outcome Customer Engineer, Forward Deployed Engineering (FDE) to serve as an enterprise architect, technical debugger, and engineering liaison across pre-sale evaluation and post-sale delivery for strategic accounts.

You will design enterprise AI solutions, ensure secure integration of models and connectors into client data pipelines, diagnose complex issues, and translate technical risk into business impact for executive stakeholders.