AI & Automation Strategy Specialist

BOC Group Life Assurance Company Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

5-day work week

Attractive remuneration package

Training & development opportunities

Job summary

BOC Group Life Assurance Company Limited seeks an AI/Automation Specialist to design optimization strategies for operations, run POCs and MVPs, and drive CX-focused AI use cases. You will coordinate with department heads to secure approvals, monitor performance, and stay abreast of industry AI advancements.

Ideal candidates have 3+ years in AI/automation, strong communication, and bilingual English/Chinese skills, with a proactive, change-driven mindset.

Qualifications

• Degree holder with 3+ years in AI/Automation
• Proven ability to identify opportunities and drive change
• Strong communication and learning agility required

Responsibilities

• Conduct interviews/workshops to understand current operation flow and propose AI/RPA/digital tool optimizations
• Formulate POC/MVP scope for AI use cases and facilitate testing (UAT)
• Collaborate with leaders to build business cases and CX design for AI use cases
• Review deployed AI use cases for performance and optimization
• Engage with internal/external AI units and vendors to stay updated on tech developments

Skills

AI/Automation experience

Analytical thinking

Problem solving

Communication skills

English & Chinese proficiency

Education

Bachelor's degree

Tools

AI tools

RPA tools

Job description

BOC Group Life Assurance Company Limited seeks an AI/Automation Specialist to design optimization strategies for operations, run POCs and MVPs, and drive CX-focused AI use cases. You will coordinate with department heads to secure approvals, monitor performance, and stay abreast of industry AI advancements.

Ideal candidates have 3+ years in AI/automation, strong communication, and bilingual English/Chinese skills, with a proactive, change-driven mindset.